Service Technician - Volkswagen

Service Technician - Volkswagen
At Donnelly Group, we look for great people who share our passion for our Volkswagen brand. Everyone in our business plays their part in putting the customer first and bringing great customer experience to life, so this is a fantastic place to get your career in motion.
You’ll be part of an iconic world-leading brand portfolio which opens up access to some of the world’s most famous vehicles, enabling you to continually develop your skills to achieve a full understanding of the latest vehicles and technologies.
About this role
As a Volkswagen Technician, you’ll be responsible for the diagnosis, repair and service of the full range of brand products. You’ll also undertake vehicle road testing and will be responsible for ensuring vehicle parts are handled and stored appropriately. And of course, you’ll also play your part in ensuring that our customers receive great service, from start to finish.
You must hold a full valid drivers licence and have completed L3 Light Vehicle Studies.
What We Offer
· Market-leading salary plus performance-related bonus
· 30 days annual leave
· Pension provision
· Life insurance cover
· Healthcare benefits: Kingsbridge Hospital Diamond Club membership, Healthshield cashback & perks, access to discounted private healthcare scheme
· Cycle to Work Scheme
· Long Service Awards
· Enhanced maternity & paternity leave
· Job security, work-life balance, and clear career progression opportunities
Additional Information
This is not an exhaustive list of duties, and the post holder may be required to undertake other reasonable tasks as directed by the line manager.
Donnelly Group reserves the right to expand the short-listing criteria to facilitate the recruitment process.
Equal Opportunities
Donnelly Group is proud to be an equal opportunities employer. We value diversity and inclusion across our workforce.
What you will need
Required criteria
- Completion of Apprenticeship in Light Vehicle Repair or equivalent BTEC or City & Guilds qualifications and/or equivalent time served experience
- Your commitment to achieve a manufacturer’s recognised qualification within an agreed timeframe
- A full UK Driving Licence
- Great communication skills with the ability to liaise with colleagues
- A high focus on continued development by adapting and learning new tools/techniques as needed, with a willingness to embrace change
- A mindset that prioritises health and safety matters
Skills needed for this job opportunity
Customer Service
Effective Listening
Technical Skills
Exceeding Customer Expectations
Mechanical Vehicular Repairs





