Service Technician - Volkswagen

Service Technician - Volkswagen
At Donnelly Group, we look for great people who share our passion for our Volkswagen brand. Everyone in our business plays their part in putting the customer first and bringing great customer experience to life, so this is a fantastic place to get your career in motion.
You’ll be part of an iconic world-leading brand portfolio which opens up access to some of the world’s most famous vehicles, enabling you to continually develop your skills to achieve a full understanding of the latest vehicles and technologies.
About this role
As a Volkswagen Technician, you’ll be responsible for the diagnosis, repair and service of the full range of brand products. You’ll also undertake vehicle road testing and will be responsible for ensuring vehicle parts are handled and stored appropriately. And of course, you’ll also play your part in ensuring that our customers receive great service, from start to finish.
You must hold a full valid drivers licence and have completed L3 Light Vehicle Studies.
Employee Benefits
Supporting our people at work and beyond.
· 30 Days’ Holiday — increasing with long service
· Health Cash Back Scheme
· Employee Assistance Programme — including GP Anytime
· Enhanced Maternity & Paternity Pay
· Pension Provision & Life Assurance
· Access to Discounted Private Medical Cover
· Retail Discounts through BenefitHub
· Cycle to Work Scheme
· Kingsbridge Diamond Membership Club
· Continuous Development & Learning
This is not an exhaustive list of duties, and the post holder may be required to undertake other reasonable duties as discussed and directed by their line manager.
The company reserves the right to expand the shortlisting criteria where necessary to facilitate the shortlisting process.
Donnelly Group is an equal opportunities employer.
Apply now and take the next step in your career with Donnelly Group!
What you will need
Required criteria
- Completion of Apprenticeship in Light Vehicle Repair or equivalent BTEC or City & Guilds qualifications and/or equivalent time served experience
- Your commitment to achieve a manufacturer’s recognised qualification within an agreed timeframe
- A full UK Driving Licence
- Great communication skills with the ability to liaise with colleagues
- A high focus on continued development by adapting and learning new tools/techniques as needed, with a willingness to embrace change
- A mindset that prioritises health and safety matters
Skills needed for this job opportunity
Customer Service
Effective Listening
Technical Skills
Exceeding Customer Expectations
Mechanical Vehicular Repairs





