Service Technician
Service Technician
There has never been a more exciting time to join Donnelly Group and advance your career. We can offer excellent facilities, industry‑leading pay, and full manufacturer training to support your continued development.
As a Service Technician, you’ll play a key role in diagnosing, repairing, and servicing vehicles while delivering an exceptional customer experience. Just as importantly, you’ll have the opportunity to build on your expertise through manufacturer pathways, ensuring your career continues to grow with structured training and support.
You must have complete L3 Light Vehicle studies and hold a full valid drivers licence to be considered for this role.
About this role
Responsibilities
Diagnose, repair, and service vehicles
Carry out road tests to ensure quality standards
Handle and store vehicle parts correctly
Deliver a high-quality customer experience throughout the service journey
Candidate Requirements
Fully qualified – NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent (City & Guilds, BTEC)
Minimum of 2 years post-qualification experience in a technician role
Prior use of manufacturer diagnostic equipment (training provided)
Full valid driving licence
High attention to detail and commitment to delivering quality work
Enthusiasm for personal development and progression through the manufacturer pathway
Employee Benefits:
Supporting our people at work and beyond.
· 30 Days’ Holiday — increasing with long service
· Health Cash Back Scheme
· Employee Assistance Programme — including GP Anytime
· Enhanced Maternity & Paternity Pay
· Pension Provision & Life Assurance
· Access to Discounted Private Medical Cover
· Retail Discounts through BenefitHub
· Cycle to Work Scheme
· Kingsbridge Diamond Membership Club
· Continuous Development & Learning
This is not an exhaustive list of duties, and the post holder may be required to undertake other reasonable duties as discussed and directed by their line manager.
Donnelly Group is an equal opportunities employer.
The company reserves the right to expand the shortlisting criteria where necessary to facilitate the shortlisting process.
Apply now and take the next step in your career with Donnelly Group!
What you will need
Required criteria
- Completion of Apprenticeship in Light Vehicle Repair or equivalent BTEC or City & Guilds qualifications and/or equivalent time served experience
- Your commitment to achieve a manufacturer’s recognised qualification within an agreed timeframe
- A full UK Driving Licence
- Great communication skills with the ability to liaise with colleagues
- A high focus on continued development by adapting and learning new tools/techniques as needed, with a willingness to embrace change
- A mindset that prioritises health and safety matters
Skills needed for this job opportunity
Customer Service
Effective Listening
Technical Skills
Exceeding Customer Expectations
Mechanical Vehicular Repairs
