Project Coordinator
Project Coordinator
This new position is based in Warrenpoint, County Down, Northern Ireland it is an exciting opportunity to join our existing team as a Projects Coordinator. The successful candidate will be responsible for coordination and management of all planned preventative maintenance tasks. This includes organisation and prioritisation of work schedules, administration, and updates to the asset database, working with subcontractors, site teams and management team to ensure works are scheduled, completed and updated in line with the business requirements. Further duties include assisting the Helpdesk Coordinators with any general administration tasks and providing Helpdesk cover for planned or unplanned absences. This role will be 5 days a week 9am-5pm.
What we offer:
· 30 days’ annual leave
· Pension scheme
· Bereavement leave
· Death in service benefit
· Birthday day off
· Health Shield
· access to 24/7 counselling and wellbeing support
About this role
Be responsible for the co-ordination of all planned services within remit, detailed planning of work with project, commercial and other service delivery teams.
Accurately record and maintain all information necessary to give accurate planning schedules, resolving client, operational and commercial queries relating to planned maintenance.
Develop and maintain a good understanding of the CAFM system, the facilities management services provided to customers, and all relevant process and procedures to keep all PPM data up to date, this includes adding/amending assets, resources, and schedules.
Support the delivery of periodic meetings with the team and client.
Uphold Data Protection Policies
General office duties
Requirements:
• Excellent administration skills
• Highly organised with attention to detail
• Able to work on own initiative and manage own workload
• Excellent communication and interpersonal skills
• Team player
Health & Safety:
Adhere to all health & safety regulations and company policy at all times.
Report any accidents or issues regarding health & safety appropriately.
Ensure all Risk Assessments & safe systems of work are read, understood, signed and followed.
Observe & follow all manual handling practices.
In addition,
·Having a criminal record will not necessarily bar an individual from employment. We operate a written policy on the recruitment of ex-offenders, which is available on request and forms part of our employee handbook provided at the point of secure employment.
·We have a policy on the secure handling, use, storage and retention of disclosure information, which is available on request and is also included in our employee handbook.
·The role may also require the successful candidate to undertake work specific training on the job or externally.
What you will need
Required criteria
- Grade C or above in English and Maths at GCSE Level (Higher and Further education desirable)
- Computer literate, particularly with knowledge of Word and Excel
- Administration qualification or demonstrable 5 years’ experience required
- Excellent demonstrable customer service
- Experience of dealing with the general public in a professional manner
- Demonstrable experience of working within a performance driven environment and to tight deadlines ensuring KPI’s are delivered
Desired criteria
- Higher and Further education qualifications
Skills needed for this job opportunity
Answering Customer Questions
Customer Service Telephony
Managing a Client Engagement
Data Entry and Basic Computer Skills
Ability to Identify and Anticipate needs
