The Marcus, Tapestry Collection by Hilton - Assistant Food & Beverage Manager

Your Day to day

People

• Assist the F&B Manager in all aspects of their duties and deputise in their absence

• Assisting in managing the efficient operation of the F&B department

• Meeting Andras Hotels and Hilton Targets including Hilton Honors enrolments, financial and quality targets, etc.

• Communicate objectives, budgets and results to the team, ensuring objectives are set and targets are met

• Maintain inter-departmental relationships to ensure seamless guest services

• To assist the F&B Manager in the development of the reception team and actively coach on hospitality skills, department procedures etc.

Guest Experience

• Be the leader on shift during service, performing your duties confidently

• Have full awareness of Tapestry brand standards and ensuring the F&B team follow through on these standards on a daily basis

• Have full product knowledge of the facilities offered at the hotel

• Check and monitor that all beverages and food items are prepared and served according to company standards and within regulations

• Supporting the F&B Team enabling them to meet all guest requirements effectively

• Assisting Management with serious complaints.

Responsible Business

• Demonstrate awareness of health and safety policies and procedures and ensure all procedures are conducted safely and within guidelines

• Keep staff / work areas tidy, safe and report any hazard, accident, loss or damage to management and observe all requirements under health and safety legislation.

• Demonstrate service attributes in accordance with industry expectations and company standards

• Familiarise yourself with the company values and model desired behaviours

• Act as Duty Manager when required

Financial

• Control the stock rotation, wastage

• Compile statistics for F&B and provide reports relating to that area

• In conjunction with the F&B Manager interpret the department's budget

• Understand goals and financial targets, supporting your team in achieving these

• Control cash handling and banking procedure, including dealing with irregular payments

How do i deliver this?

Our success is the result of staying true to our Vision, Mission, and Values. Specifically, we live these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.

• Integrity - We do the right thing, all the time.

• Leadership - We're leaders in our industry and in our communities.

• Teamwork - We're team players in everything we do.

• Ownership - We're the owners of our actions and decisions.

• Now - We operate with a sense of urgency and discipline

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

We are an Equal Opportunities employer and welcome applications from everyone. We are happy to discuss any reasonable adjustments that candidates may need during the recruitment process. Please contact us to discuss this further.