Team Leader
Team Leader
🌟 Team Leader – Bury St Edmunds, Support to Live at Home💷 £13.52/hr + Enhancements | Employee-Owned Organisation🕒 32 Hour Contract
Are you ready to lead, inspire, and make a real impact? Join Leading Lives, a not-for-profit, employee-owned social enterprise supporting adults with learning disabilities across Suffolk.
💼 The Role:We’re looking for a hardworking, proactive Team Leader to coach and support our Bury Supported Living team in delivering meaningful social care. This role requires someone who can think on their feet, solve day-to-day challenges independently, and take ownership of operational decisions without direct Service Manager support.
You’ll be the vital link between team members and management—driving quality, culture, and consistency while ensuring our customers live the lives they choose.
About this role
🌱 Why Join Us?
• Award-winning training & development
• Opportunity to become a shareholder in our employee-owned enterprise
• Up to 8% pension contribution
• Cycle to work scheme, EAP, casual dress, sick pay, and more
• Make a difference—every single day
🧭 What You’ll Be Doing
Lead, support, and mentor your team
Promote dignity, inclusion, and person-centred care
Oversee quality through audits, medication checks, and supervisions
Act as the first point of contact for your team’s day-to-day support
Manage rota planning and support care planning to maintain high standards
Provide out-of-hours support when needed
Work flexibly, including alternate weekends and sleep-ins
Support new referrals, including visits, tours, and assessments
Build strong relationships with professionals and landlords
Maintain Health & Safety standards and follow Leading Lives policies
Promote a positive, open, and supportive team culture
Work collaboratively with customers and professionals to shape services
✅ What You’ll Need:
• Level 3 in Social Care (or equivalent)
• Strong communication, leadership, and IT skills
• Experience in social care and a passion for people
• A good work ethic and the drive to go the extra mile
• Confidence to work independently and solve problems effectively
🚀 Your Journey Starts Here:
You’ll receive a 3-week induction with a dedicated buddy to support you from day one.
Start date subject to enhanced DBS and safer recruitment checks.
What you will need
Required criteria
- Candidate must have achieved Level 3 in Health and Social Care
Skills needed for this job opportunity
Delegation
Interviewing
Managing Change
Managing Incentives
Managing Teams
Mentoring & Coaching
Performance Management
Recognising Employee Performance
Recruiting
Setting Objectives
Decision Making
Motivation
Inspiring Others
Communication
Listening/ Active Listening
Developing People
Managing Performance
Developing Self
Coaching
Giving Feedback
Teamwork
Building Teams
Building Relationships
Employee Relations
Equal Opportunities
Mediation Skills
Legislation Compliance
Listening to patients
Providing Care
Administering Medicine
Empathy
Paperwork and Record Keeping
Staff Retention Strategies
Ability to support clients with learning disabilities and/or complex needs
Experience working with vulnerable people
Providing personal care
Experience supporting people who display behaviour that communicates
