This job expired on 26th January 2026
Receptionist
Receptionist
We are looking for a Receptionist to join our team at Keswick Reach Lodge Retreat in Cockermouth,Cumbria . Hourly rate of £12.21.
This is a permanent position to work part time hours. This will be 16 hours across a Monday and Friday , which will include weekends and bank holidays.
Flexibility is essential to suit the needs of the business.
Company overview:
Darwin Escapes has 18 amazing destinations across the United Kingdom, each of which has its own unique offering. Whether you are looking for a role in food and beverage, grounds, maintenance, housekeeping, entertainment or at a management level then the Darwin family will have the career waiting for you!
About this role
Main responsibilities:
The successful Receptionist will
· Meet and greet resort guests.
· Assist guests with any queries they may have.
· Advise on the local area.
· Issue accommodation keys and information.
· Advise guests on events within the resort.
· Handle telephone calls.
· Deal with customer complaints.
· Accurate cash handling.
Requirements:
Excellent customer service and strong communication skills are essential. A driving licence and the ability to drive is advantageous to get to and from the retreat.
What’s in it for you:
· Competitive rate of pay.
· Enhanced holiday entitlement (*with the option to cash in a number of holidays per year).
· Discounted staff breaks at our luxurious holiday resorts across the UK.
· Free use of all Darwin Escapes resort facilities including many of our free gyms and swimming pools.
· Food discount across all resorts..
· Discounts on spa treatments.
· *'Introduce a friend' recruitment bonus.
· *Company employee sick pay.
· Compassionate leave pay.
· Employee Assistance Programme.
· Free access to the Darwin Academy training programme to help further your career and skill levels.
· Cycle to work scheme.
· MediCash cash plan.
*Subject to terms and conditions
What you will need
Required criteria
- Right to Live and work in the UK
- Excellent customer service and strong communication skills
Desired criteria
- A driving licence and the ability to drive is an advantage to enable easy travel to and from the resort
Skills needed for this job opportunity
Answering Customer Questions
Exceeding Customer Expectations
