Commercial Account Manager (SW)

Job Summary:  

Secure orders for Tobermore products by meeting and influencing our targeted customer groups; whilst providing support to the specification team to ensure we turn our specifications into orders.

Duties will include:

• Secure orders for Tobermore products at agreed prices via Tobermore head office.

• Develop growth on product sales that align with the company strategy.

• Hold confirmed project specific meetings with the following customer types :

  o House Builders (both regional and national based in your designated area of work and as agreed via sales review meetings).

  o Main Contractors (both regional and national based in your designated area of work and as agreed via sales review meetings).

  o Groundworkers (as agreed via sales review meetings).

  o Civil or Builder’s merchants who secure commercial direct to site orders.

• Manage project opportunities that have been created and ensure we have all the correct information so that we can secure the orders and achieve the targets set.

• Develop new and relevant opportunities to ensure our pipeline of projects is at a level that will ensure we achieve your individual and regional objectives.

• Follow up on all project opportunities and customer requirements within the timeframes required.

• Attend Monthly Opportunity Reviews to discuss live projects, ensuring all information regarding these projects is accurate & agree the best ways to win the order.

• Attend Quarterly Strategy and KPI Reviews to review sales results, performance against KPIs and agree strategic plans to develop customer relationships and grow sales.

• Attend regional sales team meetings to support the team objectives and play an active role in these meetings.

• Work with the regional sales team and head office staff who provides support to you in this role.

• Actively work on your target list of customers and ensure we are meeting those that can provide us with the most orders.

• Develop strong customer relationships to enable you to gain repeat orders.

• Develop strong relationships with Strategy Groundworkers to increase sales.

• Use our added value services such as the design services to help gain more orders.

• Actively plan your diary in accordance to company procedures.

• Use hospitality as per company procedure to build and maintain relationships.

• Attend appropriate networking events to build your contact database and enable you to follow up and secure one to one meetings.

• Record all customers’ interactions and notes as per company procedure.

• Learn all the products and services that Tobermore can provide.

• Maintain Microsoft Dynamics system as per procedures, using this system as a daily tool to record information and plan workload.

• Use LinkedIn to identify customers and increase Tobermore brand awareness.

• Communicate professionally at all times with customers and as per company training provided.

All of this will be focused on the region and customers that have been allocated and agreed with you via the sales review process.