This job expired on 26th October 2025
Service Technician
Service Technician
At Donnelly Group, we look for great people who share our passion for our brands. Everyone in our business plays their part in putting the customer first and bringing great customer experience to life, so this is a fantastic place to get your career in motion.
The role of a Service Technician includes understanding vehicles re-conditioning, preparing to the highest mechanical standard, servicing, replacing brakes, timing belts etc and accurately completing service records.
You will also be involved in all aspects of maintaining and repairing the vehicles during the warranty period which will include fault finding using the very latest diagnostic equipment.
You will ensure the effective use of your technical knowledge and skills enabling efficient, economic and safe servicing and repair of customer vehicles with a ‘right first time’ approach.
About this role
Who do we need?
Currently completing level 3 or fully qualified - NVQ Level 3 in relevant course or equivalent (e.g. City and Guilds, BTEC);
It is essential that the person has at least 2 years’ experience working within a multi-brand or non-franchise environment either as an apprentice or time served technician
Prior use of diagnostic equipment such as snap on or launch however full training will be provided
A full driving licence is essential
An industry leading remuneration package includes:
Industry leading salary and bonus scheme
Contributory Pension/Life Assurance Scheme
Training available to ensure continued career progression
Performance related bonus
Company Health & Well being package which includes membership of Kingsbridge Hospital Diamond Club
30 days annual leave
Cycle to work scheme
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This is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.
The company reserves the right to expand the short listing criteria to facilitate the short listing process.
Donnelly Group is an equal opportunities employer
What you will need
Required criteria
- Completion of Apprenticeship in Light Vehicle Repair or equivalent BTEC or City & Guilds qualifications and/or equivalent time served experience
- Your commitment to achieve a manufacturer’s recognised qualification within an agreed timeframe
- A full UK Driving Licence
- Great communication skills with the ability to liaise with colleagues
- A high focus on continued development by adapting and learning new tools/techniques as needed, with a willingness to embrace change
- A mindset that prioritises health and safety matters
Skills needed for this job opportunity
Customer Service
Effective Listening
Technical Skills
Exceeding Customer Expectations
Mechanical Vehicular Repairs
