Associate Account Director | Hybrid/Remote | Permanent

ROLE: Associate Account Director
DEPARTMENT: Client Delivery - AM Team
RIGHT TO WORK: Applicants must have the right to work in the UK, as we are unable to provide visa sponsorship.
NO RECRUITMENT AGENCIES: Please note that we are not seeking assistance from recruitment agencies for this role. We have established relationships with selected partners and will reach out to them directly if support is needed.
WORK LOCATION & FLEXIBILITY: Hybrid/Remote. We’re open to discussing arrangements that work best for you.
DURATION: Permanent, Full Time. Working Monday to Friday 9am-5:30pm (37.5 hours weekly).
PACKAGE: Up to £43,000+Benefits.

We’re proud to be B Corp certified and a Real Living Wage employer. We publish salaries in all job ads to ensure transparency and fairness for every candidate.

THE ROLE 

• Translate clients' business goals into a clear strategy using our model which considers our holistic approach as well as identifies KPIs so we can measure success.  

• Oversee external KPI targets and ensure they are met monthly, being accountable for performance.

• Collect and analyse metrics to provide actionable insights to clients and internal teams. Ensure that the strategy is correct and that the tactics deployed by the Pod teams are moving the needle.

• Client communication from team recommendations to requests from the clients themselves, ensuring they meet best practices and align with their digital strategy and goals.

• Create strategic digital roadmaps to achieve buy-in with any or all client contacts needed.

• Delivering Business Reviews that consider opportunities for cross-channel collaboration.

• Meet with clients in person and build relationships with Senior stakeholders

• Support client strategy development for clients your Senior Account Managers are responsible for.
  

THE PERSON 

• Demonstrate a passion for digital advertising and a drive for continuous learning and improvement.

• Proven track record managing client requirements. This includes both planning and managing multi-disciplinary campaigns, and also ad-hoc work.

• Have strong analytical skills with the ability to interpret data and translate insights into actionable strategies.

• Proven organisational skills, allowing you to plan and present detailed proposals and deliver campaigns on time and within budget.

• Results-driven.

• You thrive in a fast-paced environment and are comfortable managing multiple projects while maintaining attention to detail.

• Work collaboratively with cross-functional teams while also being comfortable operating independently.

• Possess excellent problem-solving skills and a proactive approach to overcoming challenges.

• Are a strong communicator, capable of explaining complex concepts clearly to clients and internal teams.
  

REQUIREMENTS

• Google Analytics & Google Ads certified. 

• Experience using Google Analytics, Google Ads, Screaming Frog, SEMRush, AWR and Google Search Console. 

• Agency experience and familiarity with agency-side operations.

• Evidenced passion for working in the digital marketing industry is essential.

AI & INNOVATION

We’re committed to embracing innovation and evolving with the digital landscape and that includes the smart use of AI.

We see AI as a tool to enhance our work, not replace it. Whether it’s streamlining processes, uncovering insights, or supporting creativity, we’re always exploring how AI can help us deliver smarter, more effective results for our clients.

You don’t need to be an AI expert to work here - just open-minded, curious and willing to experiment. We’ll support you with tools, training and opportunities to learn, so you can confidently engage with AI in a way that enhances your work and adds value to your role.

If you’re excited about the future of digital and want to be part of a team that uses technology with purpose and responsibility, you’ll feel right at home.

OTHER INFORMATION

We are passionate about fostering a workplace where everyone can be their authentic selves and feel supported to thrive. We encourage applications from people of all backgrounds, including those people from underrepresented backgrounds, people with disabilities and individuals of all faiths or beliefs.

• Please note that applicants must have the right to work in the UK, as we are unable to provide visa sponsorship.

• We do not ask about criminal convictions during our recruitment process. We believe in fair access to employment for everyone.

• We are committed to creating an inclusive and accessible recruitment process. If you need reasonable adjustments or specific support during the recruitment process, or once in the role, we’ll do everything we can to accommodate your needs.

• Our interview process will involve getting in touch with you over email - never WhatsApp. And we will never ask for any payment or payment information from you. If in doubt, just get in touch!

If you need to discuss any adjustments, get in touch at jobs@sleepinggiantmedia.co.uk.