Spa Receptionist
Spa Receptionist
Join our fabulous team at the Farnham Estate Spa & Golf Resort as a Spa Receptionist
We are currently seeking a Spa Receptionist to join the team at Farnham Estate. Our Spa receptionist will act as a liaison between guests and management in order to provide efficient, prompt, courteous, and a proactive service to all customers; hence maximizing Spa revenue and guest satisfaction.
About Farnham Estate
Set on a beautiful 1,300-acre country estate on the outskirts of Cavan Town, Farnham Estate is one of Ireland’s most popular Spa & Golf destinations with a superb reputation for being a genuine ‘retreat to nature’.
At Farnham Estate, you will find yourself in an environment void of frenzy yet full of life.
Enjoy a delicate blend of country charm and contemporary interior style. Set among 1,300 acres of ancient forest, rolling meadows and pristine Lakeland, this resort offers wonderful accommodation, healthy and delicious cuisine whether it be in our two restaurants or casual dining in our bar.
We operate an 18-hole Jeff Howes designed Golf Course, 10Km of ancient woodlands & superb award-winning health spa’s facilities. In our newly renovated Ballroom, few settings for Cavan weddings are as romantic or beautiful as Farnham Estate.
Role/Responsibilities:
Answer incoming calls, monitoring and responding to emails and on line bookings, assist with reservations, confirmations, client requirements, and questions
Dealing with all aspects of customer contact, i.e. meet and greet, guests in a professional and courteous manner, ensuring accuracy & attention to detail at all times
To be able to work in a fast paced environment and work well under pressure
To comply with health and safety procedures at all times, uphold hygiene standards and follow health & safety policies and procedures
About this role
Requirements
1-2 years previous work experience in a Front Office/Spa Reception preferred.
Ability to communicate with guests, solve multiple problems at the same time, set up priorities, organize work and make certain decisions.
Excellent communication skills in the English Language and customer service experience.
Excellent computer, phone and internet/email skills with Opera PMS experience preferred.
Perks and Benefits of working at Farnham Estate Spa & Golf Resort
Very competitive salary
Free Carparking
Complimentary, high-quality meals on duty
Career progression opportunities across the Windward group
Employee Assistance& Digital Wellness Programmes
Complimentary, high-quality meals on duty
Discounted room & dining rates in Windward properties for you as well as friends and family
Training and development opportunities dedicated to your development including E- Learning platform
Employee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat days
Cycle-to-work scheme
Refer a friend Scheme
About Windward Management:
Farnham Estate Spa & Golf Resort is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners
Join us today in Farnham Estate as Spa Receptionist and become part of an award-winning team.
