This job expired on 23rd March 2022

Food and Beverage Assistant- Causerie Restaurant, Europa Hotel

Hastings Hotels - Europa Hotel

Belfast

Belfast

We have an exciting opportunity at The Europa Hotel.

To be responsible for serving food and beverages for the greatest enjoyment of the guests and maximum profit contribution to the hotel.

About this role

To provide the highest standards of service to guests, ensuring all guests needs and expectations are met.
Prepare and set up food and beverage areas for service ensuring goods and products are displayed to the hotel’s standards.
To ensure the restaurant, lounge and beverage areas are maintained in a clean and tidy manner in accordance with hotel standards.
Greet guests, take orders and serve food and beverages.
Offer menu recommendations upon request and upsell additional products when appropriate.
To receive payments for food and beverages sold, in accordance with hotel operating procedures.
To be knowledgeable about the facilities and services within the hotel and be proactive in the sale of these to guests.
To assist guests with any reasonable request for hotels services.
To ensure that guest concerns, complaints and difficulties are dealt with courteously and efficiently, reporting them to the Supervisor/Manager on duty
To ensure all equipment and materials are used in correct manner and any problems are reported immediately.
To work effectively with colleagues to ensure harmonious working environment where all employees are treated with respect and dignity.
To maintain the security of stock areas at all times, immediately reporting any breaches.
To comply with all health, safety, hygiene and licensing policies and procedures.
Any other duties as required by Management.

Important Information

Location:Europa Hotel, Great Victoria St, Belfast, Northern Ireland, County Antrim, BT2 7AP

Date Posted:9th March 2022

Closing Date:23rd March 2022

Industry:Hospitality

Job Type:Full time

Salary:Based on Experience

What you will need

Required criteria

Good Command of English Language
Right to Work in the United Kingdom
Must be educated to GCSE level or the equivalent with grades A-C in English and Maths
Must have excellent communication and basic numeracy skills
Must have a professional appearance

Desired criteria