HR Processes

Importance of Candidate Feedback

 8th January 2023  About 4 min read
Importance of Candidate Feedback

The recruitment process can be a long and stressful experience for candidates. They often spend hours preparing for interviews and submitting job applications, and it can be frustrating to wait for a response from the hiring company. This is why it is so important for businesses to provide regular status updates and feedback to candidates throughout the recruitment process. 


Here are a few reasons why this is important:


Respect for candidates: Providing status updates and feedback shows that you value the time and effort that candidates have put into the recruitment process. It is a sign of respect to let them know where they stand and to provide feedback on their performance.

Improved candidate experience: Providing regular updates and feedback can help to improve the overall candidate experience. Candidates will feel more informed and supported throughout the process, which can make it a more positive experience for them.

Better communication: By providing status updates and feedback, you can help to build trust and improve communication with candidates. This can be particularly important if you are unable to offer them a position, as it allows you to explain your decision and provide constructive feedback that they can use to improve their chances of success in the future.

Stronger employer brand: Providing regular status updates and feedback can also help to strengthen your employer brand. Candidates who have a positive experience during the recruitment process are more likely to recommend your company to others, which can help to attract top talent in the future.


Creating the message


Sending a rejection letter to a job applicant can be a difficult task, but it is an important part of the recruitment process. A well-written rejection letter can help to maintain a positive relationship with the applicant, even if you are unable to offer them a position. Here are a few tips for structuring a rejection letter to an applicant:

Be prompt: It is important to send a rejection letter as soon as possible after the decision has been made. This shows respect for the candidate's time and effort, and helps to avoid any unnecessary delays.

Be courteous: Start the letter by thanking the applicant for their interest in the position and for taking the time to apply. This sets a positive tone for the rest of the letter.

Explain the decision: It is important to be clear and transparent about the reasons for the rejection. You might want to mention the qualities or experience that the successful candidate had that the applicant did not. However, be careful not to be too critical or to provide too much detail.

Offer feedback: If you are able to provide constructive feedback, this can be a helpful way to support the applicant in their job search. You might want to suggest areas where they could improve their application or skills, or provide information about other opportunities that might be a good fit for them.

Keep it brief: A rejection letter does not need to be long. Keep it brief and to the point, and avoid using jargon or technical terms that the applicant might not understand.

Close on a positive note: End the letter by thanking the applicant again for their interest in the position and by wishing them the best of luck in their job search. This helps to maintain a positive relationship and leaves the door open for future opportunities.




Dear [Applicant],

Thank you for your interest in the Customer Support Advisor position at SeemeHired. We appreciate the time and effort you put into your application and we are grateful for the opportunity to consider your qualifications.

After a careful review of your application and a thorough assessment of your qualifications, we have decided to move forward with other candidates who better fit the needs of our organisation at this time.

We understand that this decision may be disappointing, but please know that it was a difficult one. We encourage you to keep your application on file with us and to continue to look for opportunities that may be a better fit for your skills and experience.

We appreciate your understanding and we wish you the best of luck in your job search.

Sincerely, [Company Name]


Providing structured feedback in SeeMeHired


Email Templates -  You have the ability to create pre-defined templates in the SeeMeHired Platform. This enables you to send structured emails to candidates without having to type any data into the email body.

You can create as many combinations of templates to enable quick processing with detailed information


Giving job applicant feedback is quick and easy using structured email templates. Instead of having to craft a new message from scratch each time, you can simply use a pre-written template and fill in the relevant information. 

This saves time and ensures that you are consistently providing helpful, professional feedback to job applicants. Additionally, using a template helps to standardise the language and tone of your communication, which can be particularly useful if you are part of a larger team responsible for giving feedback. 

Overall, structured email templates are a valuable tool for streamlining the process of giving job applicant feedback.

In summary, a well-structured rejection letter should be prompt, courteous, clear, and constructive. By following these tips, you can help to maintain a positive relationship with the applicant and provide them with valuable feedback that they can use to improve their job search.