F&B Assistant
At The Johnstown Estate, we do warm, authentic welcomes particularly well, and constantly strive to deliver a polished service, guest comfort and excellence in everything we do. Our values of Passion, Customer Focus, Teamwork and Integrity are always forefront in our minds as we passionately care about our guest experience and are committed to being the best in all we do. We are also committed to training and developing our team members and ensuring their journey with us inspires them each day.
About the role
Duties and Responsibilities of the Role:
Greet guests warmly and professionally, ensuring a positive and friendly atmosphere.
Attend to guests' inquiries, requests, and complaints promptly and professionally.
Suggest menu items, offer recommendations, and assist with special dietary requirements.
Ensure guests' needs are met and exceed their expectations through attentive service.
Efficiently take food and drink orders from guests, ensuring accuracy and attention to detail.
Relay orders to the kitchen and bar staff, maintaining effective communication channels.
Serve food and beverages promptly, observing proper food handling and presentation.
Assist in setting up the F&B area before service, including arranging tables, chairs, and tableware.
Ensure cleanliness and hygiene standards are maintained throughout the F&B venue.
Clear and clean tables promptly after guests have finished their meals.
Process payments accurately, including cash, credit cards, and other payment methods.
Handle cash and POS transactions responsibly and maintain a balanced cash register.
Adhere to all health and safety guidelines and regulations, ensuring a safe working environment.
Comply with food hygiene standards and assist with regular cleaning routines.
Collaborate with other team members to ensure efficient service and a harmonious work environment.
Communicate effectively with colleagues and supervisors to address any operational issues.
Requirements for the role:
Previous experience in the food and beverage industry.
Excellent communication and interpersonal skills.
Customer-oriented and able to work well under pressure.
Ability to work flexible hours, including weekends and holidays.
What you will need
Required criteria
- High school diploma or equivalent.
- Previous experience in the food and beverage industry.
- Excellent communication and interpersonal skills.
- Customer-oriented and able to work well under pressure.
- Ability to work flexible hours, including weekends and holidays.
The Johnstown Estate
Indulge Yourself with Time Spent at The Johnstown Estate
The Georgian doors of this listed 18th Century rural residence open up to a haven of four-star comfort, luxury, warm service, great food, and lots of lovely ways to relax.
We have two restaurants with different menus and styles; an airy, spacious atrium for Afternoon Tea or pre-dinner drinks; tastefully designed and relaxing guest rooms and lodges; and the newest – and most divinely tranquil – destination spa in Ireland.
We help happy couples say ‘I do’ in front of the people they love – whether that’s 4 guests or 400. We host events, exhibitions, and multi-day conferences in our separate conference centre. We’re also a destination for top sports teams who want to strategise, train and eat well.
We are independently owned, and in lots of little ways – from the warmth of our team to our continual investment in The Estate – we like to think this shows.
Plan your Perfect Stay with us You might be looking for something nearby or hoping to head into Dublin for the day – whichever you prefer, check out some of the below recommended attractions.
128 bedrooms and suites are designed in soothing hues with accents of comfort in each room, alongside TVs, complimentary WiFi and spacious bathrooms. Four Executive suites offer added space and dining options, while our unique suites, The Lady Margaret and The Mulberry, allow guests a little added luxury for when it’s deserved.
Our benefits
Our Team do warm, authentic welcomes particularly well, and we constantly strive to deliver polished service, guest comfort, and excellence in everything we do. We are also a ‘GREAT PLACES TO WORK’ certified employer and believe in supporting our team in day-to-day and long-term career goals. If you would like to be a part of The Johnstown Estate team, then we really want to hear from you. We are looking for people who passionately care about our guest experience and are committed to being the best in all they do. Benefits of Working With Us Uniform/PPE Free Meal on duty Staff car parking Complimentary Leisure Club membership On the job training Employee Awards Scheme Employee Assistance Programme Staff Discounts/Incentives Life Assurance There will be opportunities for part-time hour roles in addition to some full time roles. Weekend shifts will apply.JOIN OUR TEAM
Employee discounts
Free parking
Life insurance
Free meals during shifts
Employee Recognition Scheme
F&B Assistant
Indulge Yourself with Time Spent at The Johnstown Estate
The Georgian doors of this listed 18th Century rural residence open up to a haven of four-star comfort, luxury, warm service, great food, and lots of lovely ways to relax.
We have two restaurants with different menus and styles; an airy, spacious atrium for Afternoon Tea or pre-dinner drinks; tastefully designed and relaxing guest rooms and lodges; and the newest – and most divinely tranquil – destination spa in Ireland.
We help happy couples say ‘I do’ in front of the people they love – whether that’s 4 guests or 400. We host events, exhibitions, and multi-day conferences in our separate conference centre. We’re also a destination for top sports teams who want to strategise, train and eat well.
We are independently owned, and in lots of little ways – from the warmth of our team to our continual investment in The Estate – we like to think this shows.