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Belfast, Northern Ireland

Events Manager

at Hastings Hotels

Industry: Hospitality
Salary: Based on Experience
Posted: 28th October 2019
Deadline: 8th November 2019
Job Type: Full Time

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Become a Events Manager

Become an Events Manager at the Europa Hotel!

This is a challenging position which provides a unique opportunity for a highly motivated and confident individual to manage our extremely busy events department.

About the role

Key Responsibilities will be: •To manage existing accounts and proactively develop new business. •To organise every aspect of the event from enquiry to departure. •To respond to incoming events enquiries •To manage and motivate staff through effective communication, training and development, in accordance with company policies and relevant employment legislation, ensuring HR procedures are followed. •To determine and agree annual budgets, putting in place appropriate mechanisms to effectively manage costs and all factors relating to profitable performance of the Events function, ensuring appropriate plans are created, agreed, communicated, implemented and reviewed. •To ensure quality standards and procedures are fully understood, implemented and regularly reviewed, and that formal and informal feedback is used to ensure continual improvement. •To ensure all staff within the Events department receive the appropriate training, coaching and development to provide effective and efficient service in line with company standards. •To maintain effective communication and relationships with other hotel departments, suppliers and enforcement agencies to maintain an effective operation and ensure guest satisfaction. •To seek and continuously develop knowledge relating to the industry sector and competitor activity, to provide input into future plans and activities, and so maintain and enhance market position. •To assist with the recruitment, selection and utilisation of sales staff to achieve the optimum use of staff resource. •To contribute to the development of the hotel business plan, projects and initiatives to continually develop the hotel business and market position. The Events Manager role is a full-time position with a competitive salary on offer

What you will need

Required criteria Previous Events/Sales management experience, gained within the hotel or travel and tourism industry. A third level qualification with grades A-C in English and Maths at GCSE level or the equivalent.Excellent IT skills.

Skills You'll Need

Account Management

Account Management

Establishing Rapport With Clients

Establishing Rapport With Clients

Leading Teams

Leading Teams

Sales Communications

Sales Communications

We are Hastings Hotels

Our vision is to be recognised as a prestigious, family company providing the finest in Irish hospitality with style and excellence.

Our Culture

Hastings Hotels owns and operates seven hotels in Northern Ireland, with over 1,000 bedrooms, two stand-alone grill bar/restaurants and two luxury spas. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. Over 50 years this family owned business has successfully earned its identity and in a crowded market place because we place quality at the heart of what we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests. And quality in our people, people with personality, attention to detail, and a desire to develop their careers with us.
Our guests remember small details. The open fires in the front hall. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our staff. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey. As a result, we are proud to have some of the best staff retention levels in the hospitality industry.

Our Team

Events Manager
At Hastings Hotels

Salary: Based on Experience