at Indigo DistributionIndustry: Wholesale
As a Technical Support Engineer, you will primarily be responsible for providing our customers with technical support, maintenance, planning and implementation packages, end- user training and providing the technical expertise for the setting up and running of events.
We pride ourselves on the customer relationships. The role as Technical Support will be central to the customer experience and the person will be expected to build relationships successfully internally and externally, working alongside the rest of the team at Indigo.
We are looking for individuals who have proven experience in a customer service environment providing technical support and have knowledge of AV systems, maintenance and repairs. A key requirement will be to provide advice and support on systems, programming, installations including having the ability to trouble shoot and problem solve.
You must also be able to demonstrate that you have the confidence to communicate clearly and effectively to key stakeholders internally and externally.
Answering Customer Questions
Applying Data to Decisions
Situation Evaluation and Analysis
We are a leading distributor of Home Automation and Audio Video Solutions for the residential and commercial markets in the UK and Ireland. Helping customers create the ultimate exeriences for sound, video and home automation.
Technical Support Engineer
At Indigo Distribution