Holywood, Northern Ireland

General Manager

at Hastings Hotels

Industry: Hospitality
Salary: Based on Experience
Posted: 1st October 2019
Deadline: 25th October 2019
Job Type: Full Time

Share this job
General Manager at undefined

Become a General Manager

Culloden Estate and Spa


Standing high on the wooded slopes of the Holywood Hills, overlooking Belfast Lough and the County Antrim Coastline, is the magnificent Culloden Estate and Spa, the most prestigious luxury five-star hotel in Northern Ireland. 


Originally built as an official palace for the Bishops of Down, the Culloden stands in 12 acres of beautiful secluded gardens and woodland. Palatial surroundings, exquisite decor, fine antiques, and exceptional service combine to give the Culloden Estate and Spa a unique air of elegance.


Hastings Hotels are seeking an exceptional, confident, and experienced hospitality professional for the role of General Manager.

About the role

Key Duties will include: · Responsibility for the day to day management of the Culloden Estate and Spa. · Accountability for the financial management, planning, organising, and directing all hotel services. · Managing budgets and financial plans as well as controlling expenditure. · Managing heads of departments to coordinate and monitor the progress of business strategies. · Promoting and marketing the Culloden Estate and Spa · Planning to maximize profits, attention to detail, setting the example for staff to deliver a standard of service and presentation that meets guests’ needs and expectations. · Responsibility for ensuring a highly customer focused environment is maintained always. · Liaising with and utilizing the support of suppliers and other external contacts as appropriate. · Ensuring an effective and safe working environment is maintained in compliance with appropriate legislation, such as Licensing Laws, Health & Safety, and other statutory requirements. · Maintaining and strengthening the Hotels’ commitment to having a well presented, well trained and efficient workforce that reflects its hospitality rating. This is a demanding role requiring a confident, hospitality experienced professional who can drive standards of service synonymous with the Hastings brand through highly successful teams. The General Manager role is a full-time position with a competitive salary on offer.

What you will need

Required criteria Previous General Manager experience within a 5* and/or 4* environment. • Educated to 3rd Level standard preferably with a Business Management or Hospitality Qualification. Strong interpersonal, communication and presentation skills. • A results driven approach with the ability to meet/exceed deadlinesA strong understanding of financial processes • The ability to prioritise, plan, organise and ability to demonstrate attention to detail.The ability to inspire others and engage professionally with people. • Excellent people management skills.Excellent sector and business management knowledge

Skills You'll Need

Business Forecasting

Business Forecasting

Operations Management

Operations Management

Team Management

Team Management

We are Hastings Hotels

Our vision is to be recognised as a prestigious, family company providing the finest in Irish hospitality with style and excellence.

Our Culture

Hastings Hotels owns and operates seven hotels in Northern Ireland, with over 1,000 bedrooms, two stand-alone grill bar/restaurants and two luxury spas. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. Over 50 years this family owned business has successfully earned its identity and in a crowded market place because we place quality at the heart of what we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests. And quality in our people, people with personality, attention to detail, and a desire to develop their careers with us.
Our guests remember small details. The open fires in the front hall. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our staff. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey. As a result, we are proud to have some of the best staff retention levels in the hospitality industry.

Our Team

General Manager
At Hastings Hotels