CX Manager
About the role
What you will need
Required criteria
- Customer-centric business design - detailed understanding of customer centric design and change execution
- External business awareness – follow external CX and UX trends & developments to identify new opportunities for innovation and market-leading experiences
- test
Desired criteria
- The ability to work with development teams to communicate experience into reality
Professional skills you’ll need for this job opportunity
Answering Customer Questions
Customer Service
Developing Requirements
Multi-channel Communications
Problem Solving
SeeMeHired
Simple yet powerful hiring software!
Join the SeeMeHired Team: Revolutionising the Hiring Process At SeeMeHired, we're not just changing the game in talent acquisition; we're redefining it. Our mission is to streamline the hiring process, making it faster, more efficient, and cost-effective for businesses across the board. We stand out as more than just an applicant tracking system (ATS); we're a comprehensive platform designed to empower businesses to take full control of their hiring process, ensuring they find and hire the right people effortlessly. At the heart of our mission is the unwavering commitment to support multiple businesses across the UK and Ireland, fostering growth, innovation, and success in a diverse range of industries. By offering tailor-made solutions that cater to the unique needs of each business, we ensure that our clients can navigate the complexities of the modern market with ease and efficiency. Our comprehensive support system, leveraging the latest in technology and industry insights, empowers businesses to achieve their full potential, driving economic prosperity and creating job opportunities across both regions. Through our dedication to excellence and a partnership-driven approach, we are proud to contribute to the thriving business landscapes of the UK and Ireland.
Why Work with Us? Here's What Makes SeeMeHired Unique: Innovative Hiring Solutions: We offer cutting-edge features like a Diversity and Inclusion enabler to minimizse unconscious bias, integrated video interviewing tools for seamless remote interviews, and advanced analytics and reporting for informed decision-making. Empowerment Through Technology: Our platform leverages deep-data and behavioral-based marketing automation to personalise and automate customer communications, truly empowering businesses seeking new staff. Advanced Candidate Sourcing: With our job board distribution tool, expand your search globally, using your existing subscriptions and social channels, making us a key player in modern recruitment strategies. Agency Module: Our platform is agency-friendly, equipped with features that allow seamless collaboration with recruitment agencies to streamline the hiring process further. At SeeMeHired, you're joining a forward-thinking team dedicated to innovating the future of hiring. Our commitment to diversity, inclusion, and technological advancement creates a dynamic and inclusive workplace. Here, you'll have the opportunity to contribute to a platform that not only supports businesses in their growth but also ensures that talent acquisition is accessible, equitable, and efficient for everyone involved. If you're passionate about making a tangible impact in the software industry and are eager to work with cutting-edge technology, SeeMeHired is your destination.
Our benefits
At SeeMeHired, we value each person’s contribution to the business and welcome insight and ideas from every team member to further our product development. On top of that, our compensation package includes the following...