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Room Attendant

The Malone has just rebranded and has undergone an extensive refurbishment of the bar, restaurant and wider hotel.

We have an opportunity for a Room Attendant to join our growing team

It’s an extremely exciting time to get on board. We are a locally owned, boutique 4* hotel where your personality and originality will have a chance to shine!

As a room attendant, you’re an integral part of the team, working behind the scenes to ensure the hotel and bedrooms are maintained and perfectly prepared ready for our guests arrival.

Important Information
Location: Malone Hotel, The Malone, 60 Eglantine Avenue, Belfast, Northern Ireland, County Antrim, BT9 6DY
Date Posted: 29th June 2022
Closing Date: 13th July 2022
Industry: Hospitality
Job Type: Full time
Salary: £9.80 Hourly

About the role

Job Description

  • Provide full and stayover service of all guest bedrooms to a high standard

  • Ensure the provision of fresh, clean laundry & amenities each day for every customer

  • Perform the required daily and weekly cleaning tasks as requested by management


Essentials

· A good level of English is essential

· Previous experience in a similar role is preferred

· Highly responsible & reliable

· A positive and friendly attitude

· Ability to work well under pressure in a fast-paced environment

Benefits

As an award winning, family owned hotel, we offer our staff the chance to become “part of the family!” Your employee benefits will include:

  • Internal growth and development opportunities

  • 28 days holiday for full time staff

  • Departmental incentives

  • Free parking

  • Discounted friends and family rates

  • Seasonal staff parties

What you will need

Required criteria

  • A good level of spoken English is essential
  • Ability to work well under pressure in a fast-paced environment
  • A positive and friendly attitude

Desired criteria

  • Previous experience in a similar role is preferred

Professional skills you’ll need for this job opportunity

Establishing Rapport With Clients

Establishing Rapport With Clients

Ability to Identify and Anticipate needs

Ability to Identify and Anticipate needs

Exceptional Customer Service Skills

Exceptional Customer Service Skills

The Malone Hotel

A warm welcome to The Malone, Northern Ireland’s finest, four-star boutique hotel, just minutes from the bustling heart of Belfast city centre. We think you’ll love the tradition, tranquillity, elegance and warmth of our Victorian townhouse hotel, set in the leafy avenues of the Queen's Quarter and opening on to Belfast’s Lisburn Road, lined with fashionable and unique boutique shops.
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The Malone is a veritable secret, a hidden treasure boasting everything you want in a hotel: spacious bedrooms and suites, function rooms for inspirational wedding celebrations or corporate events and the very best of that famous Irish hospitality, every step of your stay. The Guinness is perfectly poured in our Greyhound bar – enjoy with some smoked salmon and wheaten bread or indulge in a meal to remember in the Gallery Restaurant. Here at The Malone, we have generations of experience in welcoming guests. First opened in 1945 as ‘The Bowness’, for the last 30 years, The Malone has been owned and run by two generations of the Macklin family. Relax and unwind with us. A warm Irish welcome to you!

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We are always looking for enthusiastic and talented individuals to join our team. As a family owned hotel, you're not only part of the team, you're part of the family. Our commitment to our people is to deliver a great place to not only work, but thrive. Relationships are important to us, those we have with our guests and with one another. The Malone inspires its teams to live by the company's core values; - Treat people really well - Openness, trust and understanding - The highest standards - Perseverance and enjoyment - One step ahead - Flexibility Internal development and progression is key to our success, having been in business for 30 years.

Our benefits

We believe everyone has the right to grow and develop and we actively encourage those who want to make a career in hospitality, with internal and external training. Employees have the opportunity to enjoy a variety of benefits whilst working at The Malone Hotel.

Vacation, Paid time off

Performance bonuses

Paid sick days

Retirement plan and/or pension

Office perks

Employee development programs

Free parking

Open office

Competitive salary

Preferential room rates

Family and friends rates

Long service recognition

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Room Attendant

The Malone Hotel
Belfast

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