Hotel Receptionist
Are you an Experienced Hotel Receptionist
We believe it is the people we employ that make the difference to the experience of our guests, and that is why we are looking for someone who is ready to go above and beyond in everything they do.
About the role
Ensure the day-to-day operations are carried out in line with department Manager and Hotel standards.
Managing check in/out, cash, reservations and guest queries.
To ensure the correct handling and charging of all daily business accounts.
Provide exceptional friendly service to our guests at all times, ensuring an exceptional guest experience, every time.
To work closely with all departmental managers to ensure a pleasant experience for our guests.
To ensure that any complaints are dealt with promptly and effectively.
Ensure payments are balanced and accurate.
The candidate must have:
1 years previous reception experience preferred, ideally in a 4/5 star hotel.
Be a friendly, welcoming and passionate about customer service.
Have previous work knowledge & experience with Opera.
Have excellent attention to detail.
Have a proactive approach to selling.
Apply now
Professional skills you’ll need for this job opportunity
Delegation
Public Relations
Reception skills
Flexibility and Adaptability
Louis Fitzgerald Group
The Louis Fitzgerald Group offers all of our customers a warming welcome, quality service, and superb accommodation. The Louis Fitzgerald Group is one of Ireland’s largest privately-owned hospitality groups. Oozing with Irish culture the group has over 19 pubs, restaurants, and hotels located in the heart of Dublin and its surrounds. This includes some of Ireland’s most famous landmark premises such as An Poitin Stil, a memorabilia pub, where you will find many of Ireland’s most prized artifacts. The multi-award-winning Stag’s Head, and Kehoes Pub, are a haven for locals and tourists. In short, we pride ourselves on our reputable name within the hospitality industry.
With over 19 pubs, restaurants and 2 hotels the Fitzgerald Group prides itself on its great reputation within the hospitality industry in offering all of our customers a warming welcome, quality service and superb accommodation. Our current vacancies can open a window of many opportunities within the group to the right candidate. All employees will be helped and encouraged to develop to their full potential and the talents and resources of the workforce will be fully utilised to maximise the efficiency that will mark The Fitzgerald Group as a place to return to.
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