Food and Beverage Staff
We are looking for a professional and friendly Wait Staff to join our team! Your main goal in this position should be to ensure the highest level of clients' satisfaction and provide an outstanding customer experience.
About the role
Roles and responsibilities
Welcome customers and lead them to their seats
Introduce our menus and describe different dishes and drinks
Make recommendations on specialties
Take orders
Deliver orders to the table in a timely manner
Adhere to food, sanitary and safety standards
Inspect the quality and looks of the dishes, making sure they uphold standards
Identify and resolve any special requirements, wants and needs of customers
Handle complaints
Deliver checks and accept payment
Collaborate closely with other staff members
What you will need
Required criteria
- Right to work in Ireland
- Good Command of English Language
Desired criteria
- Customer Service Experience
- Experience in a similar role
Professional skills you’ll need for this job opportunity
Bar Skills
Bar Service
Exceptional Customer Service Skills
Gallen Hotel Group
A family-run hotel group owned and managed by the Gallen Family.
The Gallen Hospitality group is comprised of three 4-star, family-run hotels located in Ballybofey and Gweedore, Co Donegal. Owned by the Gallen family, the Villa Rose Hotel was established in the year 2000 and is comprised of 57 bedrooms, state of the art spa facility and has been consistently named Ireland’s top hotels in the Tripadvisor Traveller’s choice awards. In 2016, the Gallen family added Jackson’s Hotel to their offering. With 135 bedrooms, a leisure centre and extensive conference & banqueting facilities the hotel is one of the largest in the region. In 2021, the family acquired An Chúirt Hotel in Gweedores 66 bedrooms & a health club. An Chúirt is nestled in the beautiful Donegal countryside with the iconic Errigal Mountain as it's backdrop.
At Gallen Hospitality our culture centers around our people and we focus on their well-being, safety and equality. With over 300 employees, we are a principal hospitality employer in the County. When we take care of our staff, our staff take care of our guests. WELL-BEING We believe the role we can play in our employees well-being is one of the most important responsibilities we have as employers. EQUALITY We operate an Equal Opportunities Policy. We are proud of how often employees are promoted within the Group. SAFETY We have implemented the Failte Ireland Covid 19 Safety charter, operated at the highest level to ensure the safety of our employees.
Our benefits
We pride ourselves on creating a positive working environment for all our employees, with employee wellbeing, autonomy and supportive management at the core of everything we do.
Vacation, Paid time off
Flexible schedule
Office perks
Employee development programs
Tuition reimbursement
Employee discounts
Gym membership or wellness programs
Free parking
Referral bonus
Open office
Competitive salary
Preferential room rates
Discount on meals purchased
Discount on spa treatments or products
Free meals during shifts
Free parking or Discounted parking
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