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Accommodation Supervisor

Reports to:

Housekeeping Manager / Operations Manager

Main function:

The Housekeeping Supervisor is responsible for ensuring that the standards of cleanliness are met. They assign tasks, inspect work to ensure it's up to standard, and provide training on how to best handle customers' requests in absence of the Housekeeping Manager.

Important Information
Location: Villa Rose Hotel and Spa, Villa Rose Hotel, Main Street, Ballybofey, Ballybofey, Ireland, Donegal, F93 C2CF
Date Posted: 20th February 2023
Closing Date: 13th March 2023
Industry: Hospitality
Job Type: Full time
Salary: Based on Experience

About the role

Main duties and responsibilities 

  • Train housekeepers on cleaning and maintenance tasks

  • Oversee staff in absence of the Manager

  • Check rooms and common areas, including stairways and lounge areas, for cleanliness

  • Schedule shifts and arrange for replacements in cases of absence

  • Establish and educate staff on cleanliness, tidiness and hygiene standards

  • Motivate team members and resolve any issues that occur on the job

  • Respond to customer complaints and special requests

  • Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves

  • Participate in large cleaning projects as required

  • Ensure compliance with safety and sanitation policies in all areas

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What you will need

Required criteria

  • Right to work in Ireland
  • Good Command of English Language

Desired criteria

  • Proven housekeeping or hospitality experience.
  • Working knowledge of housekeeping.

Professional skills you’ll need for this job opportunity



Exceptional Customer Service Skills

Exceptional Customer Service Skills

Supervisory Skills

Supervisory Skills

Gallen Hotel Group

A family-run hotel group owned and managed by the Gallen Family.

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The Gallen Hospitality group is comprised of three 4-star, family-run hotels located in Ballybofey and Gweedore, Co Donegal. Owned by the Gallen family, the Villa Rose Hotel was established in the year 2000 and is comprised of 57 bedrooms, state of the art spa facility and has been consistently named Ireland’s top hotels in the Tripadvisor Traveller’s choice awards. In 2016, the Gallen family added Jackson’s Hotel to their offering. With 135 bedrooms, a leisure centre and extensive conference & banqueting facilities the hotel is one of the largest in the region. In 2021, the family acquired An Chúirt Hotel in Gweedores 66 bedrooms & a health club. An Chúirt is nestled in the beautiful Donegal countryside with the iconic Errigal Mountain as it's backdrop.

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At Gallen Hospitality our culture centers around our people and we focus on their well-being, safety and equality. With over 300 employees, we are a principal hospitality employer in the County. When we take care of our staff, our staff take care of our guests. WELL-BEING We believe the role we can play in our employees well-being is one of the most important responsibilities we have as employers. EQUALITY We operate an Equal Opportunities Policy. We are proud of how often employees are promoted within the Group. SAFETY We have implemented the Failte Ireland Covid 19 Safety charter, operated at the highest level to ensure the safety of our employees.

Our benefits

We pride ourselves on creating a positive working environment for all our employees, with employee wellbeing, autonomy and supportive management at the core of everything we do.

Vacation, Paid time off

Flexible schedule

Office perks

Employee development programs

Tuition reimbursement

Employee discounts

Gym membership or wellness programs

Free parking

Referral bonus

Open office

Competitive salary

Preferential room rates

Discount on meals purchased

Discount on spa treatments or products

Free meals during shifts

Free parking or Discounted parking

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Accommodation Supervisor

Gallen Hotel Group

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