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Assistant Operations Manager

Jacksons Hotel are hiring an Assistant Operations Manager.

This role will be deputy to the Operations Manager of this busy 4* hotel.

Important Information
Location: Jackson's Hotel, Jacksons Hotel, Railway Road, Ballybofey, Ireland, Donegal, F93 RD40
Date Posted: 28th March 2023
Closing Date: 30th April 2023
Industry: Hospitality
Job Type: Full time
Salary: Based on Experience

About the role

Overview

To take responsibility and own the operational departments in the hotel.

An "on the floor" role with your team and clients

Managing, training and motivating the team in order to improve sales and the quality of services.

Creating, supporting and managing events in the hotel to ensure excellence in service at all times. 

You will assist in the recruitment process, identifying and selecting the right people to join your team.

Leading and bringing to life projects and identity areas to improve the quality in the department.

Main Responsibilities:

Ensuring the guest welcome is the priority for all of the team.

Actively seeking out opportunities to improve and enhance the guest experience in all F&B areas.

Managing rotas to ensure they are in line with business activity forecasts.

Managing stock control for the hotel, ensuring that it is line with management expectations.

Ensuring that the department complies with all health & safety legislation.

Duty Management being approachable and supportive of all hotel teams.

What you will need

Required criteria

  • Previous experience in a leadership role.
  • Excellent interpersonal skills
  • At least 2 years experience in Food & Beverage

Desired criteria

  • Excellent communication skills

Professional skills you’ll need for this job opportunity

Bar Service

Bar Service

Banqueting Skills

Banqueting Skills

Exceptional Customer Service Skills

Exceptional Customer Service Skills

Supervisory Skills

Supervisory Skills

Gallen Group

A family-run hotel & bar group owned and managed by the Gallen Family.

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The Gallen Hospitality group is comprised of three 4-star, family-run hotels located in Ballybofey and Gweedore, Co Donegal.Owned by the Gallen family, the Villa Rose Hotel was established in the year 2000 and is comprised of 57 bedrooms, state of the art spa facility and has been consistently named Ireland’s top hotels in the Tripadvisor Traveller’s choice awards.In 2016, the Gallen family added Jackson’s Hotel to their offering. With 135 bedrooms, a leisure centre and extensive conference & banqueting facilities the hotel is one of the largest in the region.In 2021, the family acquired An Chúirt Hotel in Gweedores 66 bedrooms & a health club. An Chúirt is nestled in the beautiful Donegal countryside with the iconic Errigal Mountain as it's backdrop.

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At Gallen Hospitality our culture centers around our people and we focus on their well-being, safety and equality. With over 300 employees, we are a principal hospitality employer in the County. When we take care of our staff, our staff take care of our guests. WELL-BEING We believe the role we can play in our employees well-being is one of the most important responsibilities we have as employers. EQUALITY We operate an Equal Opportunities Policy. We are proud of how often employees are promoted within the Group.

Our benefits

We pride ourselves on creating a positive working environment for all our employees, with employee wellbeing, autonomy and supportive management at the core of everything we do.

Vacation, Paid time off

Flexible schedule

Office perks

Employee development programs

Tuition reimbursement

Employee discounts

Gym membership or wellness programs

4 day work week

Free parking

Cycle to work

Referral bonus

Open office

Competitive salary

Preferential room rates

Discount on meals purchased

Discount on spa treatments or products

Free meals during shifts

Free parking or Discounted parking

Employee of the Month

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Assistant Operations Manager

Gallen Group
Ballybofey

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