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Spa Therapist

Killeavy Castle Estate is seeking Spa Therapist for this award winning 4-star hotel. 

Experienced and motivated Spa Therapist to join our team.  In your role of Spa Therapist, you will be responsible for the day-to-day operation of the Spa reporting directly to the Spa Treatment Manager. Responsible for ensuring the constant delivery of the core mission and values of Killeavy Castle Estate. 

Role Objective;

Working as part of the operational team, the Spa Therapist will provide the highest levels of Therapy Treatment to the Hotel customers.

Important Information
Date Posted: Invalid date
Closing Date: Invalid date
Industry: Hospitality
Job Type: Full time

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About the role

Key Duties include;

  • To carry out designated treatments thoroughly, professionally and efficiently and in a timely manner according to SOP’s.
  • It is imperative that all candidates have the ability to deliver the highest level of service to each guest and are fully qualified with a recognised award body. 
  • To ensure guests receive a warm welcome to the premises and providing a high level of hospitality, showing guests through to the relaxation areas.
  • Check-in guests and complete consultation forms prior to commencing treatments.
  • Being aware of all sales outlets within the establishment and trying at all times to promote these to guests and promote other treatments available at the Spa.
  • Provide professional advice to guests on the use of products and sales.
  • Maintain a high level of product knowledge, through continuous product training and revision.
  • Assist with reception duties in Spa as and when required.
  • Assist in other departments/ duty manager with any reasonable requests.
  • Ensure the reception area is clean and tidy at all times and well stocked.
  • Ensure relaxation room, pre-treatment room, changing and thermal facilities are kept clean, tidy and fully stocked.
  • Assist in regular stock-takings as required.
  • Use correct dosage of professional product and to keep store cupboards in good order whilst maintaining stock control procedures.
  • Be aware of the company promotions.
  • Maintain the highest standard of hygiene an all treatment rooms and areas.
  • Assist in all Spa duties such as laundry, food replenishment, cleaning.
  • Be conversant in the use of the companies’ telephone system.
  • Report any complaints or faults to the manager on duty.
  • Accept and understand a flexible work schedule is necessary for uninterrupted service to hotel guests.
  • Comply with the company standards and operation procedures manual.
  • Ensure there is an accurate hand-over at the beginning and end of each shift.
  • Report any complaints or faults to the manager and ensure that they are logged.
  • Attend all meetings as and when required.
  • Ensure good communication with treatment staff.
  • Remain constantly aware of security and report or act any suspicious event or person.
  • Ensure treatment area is secure upon completion of treatments with the assistance of appointed personal.
  • Maintain the highest standard of personal hygiene, appearance, and dress at all times.
  • Ensure the correct uniform is worn, having been cleaned and ironed regularly. 
  • Be polite and approachable to all guests and other staff members.
  • To be punctual at all times especially for treatments and arrival to work times. 
  • Maintain good working relationships with all colleagues.
  • Maintain an awareness of all Health and Safety requirements, as outlined in the Staff Handbook and internal policies.
  • Ensure awareness of the Estates fire procedures and the use of firefighting equipment.
  • Understand and follow the Estates emergency evacuation procedures.
  • Remain constantly vigilant and aware of security, reporting any suspicious event or person. 
  • Other duties as required and requested by management.  
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What you will need

Required criteria

  • Beauty qualification.
  • Self-motivated and have the ability to prioritise work.
  • Excellent interpersonal skills.
  • Be fluent in both written and spoken English.
  • Working knowledge of the Internet and Microsoft Office.
  • Ability to work on your own initiative.
  • Have the ability to multi-task in a fast-paced environment.

Professional skills you’ll need for this job opportunity

Establishing Rapport With Clients

Establishing Rapport With Clients



Exceptional Customer Service Skills

Exceptional Customer Service Skills

Killeavy Castle Estate

Our Estate provides accommodation choices of a 19th century Castle, a 45 guestrooms boutique-style Hotel, a self-catering Gatelodge. An Elemis Spa complete with Thermal areas. Having our own farm onsite allows for our award-winning Restaurant and Bistro Bar to provide a true Farm to Fork experience.

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Killeavy Castle Estate is the perfect antidote for those seeking a complete escape from a busy lifestyle. As the centrepiece of 350 acres of mixed farm and woodland in County Armagh’s stunning Slieve Gullion, it’s the ideal place to escape, retreat, relax and unwind. Discover the finest in luxury accommodation in Northern Ireland, located just 10 minutes outside Newry and one hour from both Belfast and Dublin airports. Indulge in a romantic couple’s getaway, luxury spa break or simply take a restful rural retreat immersed in the picturesque beauty of nature and historic wonder. Offering a range of cosy, luxurious accommodation types from a 19th century Castle to a 45-guestroom boutique style Hotel or a quaint self-catering Gatelodge.

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We aim to provide an environment for commitment and performance motivated people to flourish with us in achieving our objectives; you, as part of our team, enhance our ability to achieve this. Our vision is to become a leading hotel both in Northern Ireland and internationally with a motto of ‘Get closer to what’s important’. To guide us in fulfilling this vision, we have developed a culture based on respect - for our customers, our community, our staff and our environment. The pillars of this respect-based culture are our core values of integrity, diversity, innovation, excellent customer service and teamwork. Our success depends on each one of us making a full contribution.

Our benefits

We are still a young and developing company. This is a great time to join our team and make your mark in the company as we grow you grow. If you are not quite ready to climb the careers ladder, expand your insight and experience of the industry by working in the various departments of Killeavy Castle Estate. You can challenge yourself in a reception-based role, deliver first-class service with first-class dining in our Restaurant, Kitchen, and Bar, learn the Killeavy standards of perfection in our Accommodation department or get involved in our onsite Working Farm.

Retirement plan and/or pension

Office perks

Employee development programs

Employee discounts

Free parking

Competitive salary

Preferential room rates

Family and friends rates

Discount on spa treatments/products

Discount in gift shop

Free meals during shifts

Free parking/Discounted parking

Spa Therapist

Our Estate provides accommodation choices of a 19th century Castle, a 45 guestrooms boutique-style Hotel, a self-catering Gatelodge. An Elemis Spa complete with Thermal areas. Having our own farm onsite allows for our award-winning Restaurant and Bistro Bar to provide a true Farm to Fork experience.