Administrator (SB/1011) ** New Position**
Working on behalf of our client NI Water
The role is to liaise with customers via a web based application to ensure their request for water and sewer connections are monitored and agreed
About the role
Sole responsibility for overseeing the system and ensuring the customer is kept up to date with any relevant date changes
Internal liaison with Supervisors and Work Controller
Monitoring work orders when received to our system, to ensure dates agreed are correct as per the information given on our database
Attention to detail is essential, together with good keyboards skills
MS Office Essential
Proven ability to communicate with customers effectively is also a pre-requisite
Full training given on the bespoke system
Due to our location, you must be a driver
Hours - 08:00 - 17:00 (Monday - Friday)
What you will need
Required criteria
- Keyboard skills
- Good communication skills
Desired criteria
- Utilities experience
Professional skills you’ll need for this job opportunity
Compliance
Customer Relationship Management
Communication
Morrow Group
Founded nearly 40 years ago, Morrow Contracts is one of the most respected utilities and civil engineering companies in Northern Ireland. We recognise our social responsibility and our impact on the environment whilst ensuring safe working conditions for all staff and delivering a quality service to all our customers; achieved through better design, feedback, investment and continuous improvement. Our management systems are certified to many international and local standards and our employees are constantly undergoing continual personal development to provide us and our clients with a constantly improving skilled workforce.
Advocating partnering, value engineering and new technologies wherever possible, Morrow Contracts recognise the needs of the client at all times and strive to provide best practice and sustainable engineering solutions. This is demonstrated from a proven and diverse track record with many high profile clients throughout Northern Ireland, helping to underpin our motto “Excellence through experience”. Morrow Contracts have won numerous awards including the prestigious NIRAUC Best Streetworks Contractor several years running and a major UK Health and Safety award from The British Safety Council in 2010. Morrow Contracts are an integral member of Meridian Utilities Ltd, a joint-venture company undertaking water works, leakage repairs, sewer repair and blockage clearances, CCTV, civil engineering, trenchless installations, meter installations etc. throughout Northern Ireland.