Sales Representative
An exceptional career opportunity presents itself to join a highly successful and people-first business.
The key focus of this role will be to provide support and build relationships with regional stockists and builder’s merchants to help them grow sales of Tobermore products.
When you join Tobermore, you’ll receive the highest standard of in-house training. Our team of expert sales advisors and our internal marketing team will make sure you’re equipped with the skills, tools, and resources to build a rewarding career at Tobermore.
We’re a digital-first, people-first business. This means you’ll have access to a range of online support and visualisation tools to support you in your role.
What’s more, Tobermore benefits from a huge network of stockists throughout GB and Ireland. We thrive on getting to know new people and new businesses to showcase our world-class products and our multi-million-pound manufacturing facilities.
About the role
• Provide support to regional stockists and builders merchants to increase their sales of Tobermore products.
• Work closely with the Consumer Sales Team and Paving Contractor Team to collectively increase sales of Tobermore products through their customer base which includes paving contractors, regional house builders, and small contractors.
• As a Tobermore employee, you will be a Company ambassador actively demonstrating the core Company values (Happy, Excellence, Attitude, Reliability, and Teamwork).
• Ensure stockists keep the correct products in stock and build the range of Tobermore products in stock.
• Ensure stockists' staff are effectively trained and continuously updated about the USP’s Tobermore products can offer.
• Ensure stockists’ displays are appropriate for what they stock and sell (also ensure the displays are kept clean, tidy, and professional looking at all times).
• Ensure Tobermore brochure, Point of Sale, and marketing materials are always well stocked in branches.
• Proactively target new customers to purchase Tobermore products through trade days, customer visits, and joint call days.
• Actively target new stockists for the region in line with the strategy agreed upon.
• Identify paving contractors connected to the stockist to join the Tobermore-approved scheme and liaise with the Paving Contractor team to get them approved.
• Follow up on all project opportunities and customer requirements within the timeframes required.
• Attend sales review meetings to discuss performance against objectives set.
• Attend regional sales team meetings to support the team objectives.
• Work with the regional sales team and head office staff who will provide you with continuous support in your role.
• Actively work on your target list of customers and ensure we are meeting those that can provide us with the most orders.
• Develop strong customer relationships to encourage repeat orders.
• Actively plan your diary in accordance with company procedures.
• Use hospitality as per company procedure to build and maintain relationships.
• Attend appropriate networking events to build your contact database and enable you to follow up and secure one-to-one meetings.
• Record all customers’ interactions and notes as per company procedure.
• Learn the products and services that Tobermore can provide.
• Use Company’s CRM system, Dynamics, to source new and monitor existing customer relations.
• Use LinkedIn and Facebook to identify customers and increase Tobermore’s brand awareness.
• Always communicate professionally with customers and as per company training provided.
• Play an active role in team meetings.
• All of this will be focused on the region and customers that have been allocated and agreed with you via the sales review process.
• Any other duties as required.
• Identify paving contractors.
• Provide support to regional approved paving contractors by helping them to effectively promote themselves and Tobermore’s USPs.
• Use our added value services such as the design and visualisation services to help gain more orders.
What you will need
Required criteria
- 5 GCSE’s / Junior Cert to include English & Maths A – C or equivalent
- 6+ months customer service experience within the last 2 years.
- • Punctual
- • Self-motivated
- • Team Player
- • Enthusiastic
- • Hard Working
- • High Social Skills
- • Relationship Builder
- • Independent thinker
- • Excellent Communication Skills
- • Confidence to work independently or as a team
- • Very well organised
- • Ambitious
- • Adaptable to change
- • Competent with Social Media
- • Rejection Handling
- • Engaging
- • Strategic Thinker
- • Positive Outlook
- • Persistent
- • Well Presented
- • Full and clean driving license
- • Living location close to area that they will be covering
Desired criteria
- • A-levels/Leaving Cert or equivalent
- • 3rd Level Qualification (Business related)
- • Professional sales qualification
- • Sales Experience
- • Telephone selling/ tele marketing
- • CRM experience
- • Construction Industry knowledge
- • Regional Awareness
- • 6+ months of background and success in Business Development
- • Face- to face selling
- • Presenting Experience
Professional skills you’ll need for this job opportunity
Time Management
IT skills
Planning and Organising
Motivation
Communication
Building Relationships
Tobermore
Tobermore is a family run organisation, the family ethos of the firm is mirrored in the dedication of our staff. Tobermore is an award winning company and has been recognised both locally and internationally for both business processes and product quality. Our paving and walling products are manufactured from our plant in Northern Ireland and supplied right across the UK and Ireland. Together we will create beautiful spaces by producing world-class products whilst providing an outstanding customer experience.
Tobermore is an equal opportunities employer.
Tobermore began life as a humble sand and gravel business started by the Henderson family in 1942. We then diversified into concrete products, which were sold to the local community in the 1950s. In the late 1970s we became one of the forerunners in manufacturing block paving – or ‘Pavia’, as it was originally called. Now, more than 80 years later, we are one of the top paving and walling manufacturers in the UK and Ireland, and pride ourselves on our world-class technology and the unrivalled quality of our products. Achieving £85 million sales in 2021/22 and positioned number 24 in the NI Belfast Telegraph Top 100 Companies 2022, your future is in good hands. Working alongside forward thinking business professionals throughout the business and receiving continuous learning and support, start your Tobermore career today.
Our people To this day, the business remains family-run. We employ 450+ staff throughout the UK and Ireland. We embrace, encourage and engage in continuous improvement and continuous learning for all employees. Our people are the backbone to our company. They understand the importance of customer relationships. People buy from people. Our success is a testament to how customers appreciate our staff that have been trained and developed to deal professionally with all customer requirements. We only recruit people who share our values.
Our benefits
You Grow... We Grow It’s true. Continuous improvement lies at the heart of Tobermore's ethos. We encourage our staff to reach their potential through training in a supportive and fulfilling environment. At Tobermore, we take great pride in providing everyone with the opportunity to learn, develop and progress to do great things. We want to give our employees the opportunity to build on the already great skills and experience that they bring with them. View our employee perks below, dependent on the role.
Vacation, Paid time off
Performance bonuses
Retirement plan and/or pension
Office perks
Employee development programs
Employee discounts
Opportunity to travel
Remote working
Free parking
Free work laptop
Open office
Company retreats
Competitive salary
Event tickets
Long service recognition
We are a proud diversity ambassador
Sales Representative
Tobermore is a family run organisation, the family ethos of the firm is mirrored in the dedication of our staff. Tobermore is an award winning company and has been recognised both locally and internationally for both business processes and product quality. Our paving and walling products are manufactured from our plant in Northern Ireland and supplied right across the UK and Ireland. Together we will create beautiful spaces by producing world-class products whilst providing an outstanding customer experience.
Tobermore is an equal opportunities employer.