Lead/ Head Spa Therapist
VSpa are seeking a Lead/Head Therapist to join their multi award winning team.
Key Duties and Responsibilities
Always striving for perfection as a Lead Therapist and giving 100% to each and every treatment.
Having a positive and friendly attitude when dealing with Guests and the rest of the Team
Help in the promotion and sale of treatments and products, making sure you are part of the team effort in helping the Spa achieve its treatment and retail monthly revenue budgets.
Assist Spa Manager, in scheduling, carrying out training and coaching Therapists.
Being a Mentor to the Team.
Carrying out and delegating to Therapists ensuring daily cleaning and tasks are being done.
To be fully knowledgeable and highly efficient with the Spa computer system and software to maximize revenue, manage Therapists shifts, book reservations etc.
Complete monthly stocktakes and order products, supplies, or equipment when need.
To promptly and courteously resolve all complaints and opportunities to the best of your knowledge and ability, with a pleasant and professional attitude.
Responsible for the day to day running of the Spa when the Spa supervisor/Manager is not there.
About the role
Minimum Requirements
Qualified in ITEC / CIBTAC / CIDESCO Beauty Therapy and Massage or NVQ Level 3
1 years ‘experience in a similar role within a Spa.
Ability to cope well under pressure.
Highly motivated, and a team player.
Flexible to the demands of the business working weekends/late shifts/ Christmas/bank holidays etc.
Excellent command of the English language both written and oral is essential.
Must be available to work weekends and Holidays
Desirable Criteria
Pre/Post Natal Massage
Reflexology
Hot Stone Massage
Indian Head Massage
Opi Nails
Knowledge of Phorest Software
What you will need
Required criteria
- 1 years experience in a similar role within a spa
- Qualified in ITEC / CIBTAC / CIDESCO Beauty Therapy and Massage or NVQ Level 3
- Ability to cope well under pressure
- Highly motivated, and a team player
- Flexible to the demands of the business working weekends/late shifts/ Christmas/bank holidays etc.
- Excellent command of the English language both written and oral is essential.
Desired criteria
- Pre/Post Natal Massage
- Reflexology
- Hot Stone Massage
- Indian Head Massage
- Opi Nails
- Knowledge of Phorest Software
Professional skills you’ll need for this job opportunity
Working Under Pressure
Gallen Group
A family-run hotel & bar group owned and managed by the Gallen Family.
The Gallen Hospitality group is comprised of three 4-star, family-run hotels located in Ballybofey and Gweedore, Co Donegal.Owned by the Gallen family, the Villa Rose Hotel was established in the year 2000 and is comprised of 57 bedrooms, state of the art spa facility and has been consistently named Ireland’s top hotels in the Tripadvisor Traveller’s choice awards.In 2016, the Gallen family added Jackson’s Hotel to their offering. With 135 bedrooms, a leisure centre and extensive conference & banqueting facilities the hotel is one of the largest in the region.In 2021, the family acquired An Chúirt Hotel in Gweedores 66 bedrooms & a health club. An Chúirt is nestled in the beautiful Donegal countryside with the iconic Errigal Mountain as it's backdrop.
At Gallen Hospitality our culture centers around our people and we focus on their well-being, safety and equality. With over 300 employees, we are a principal hospitality employer in the County. When we take care of our staff, our staff take care of our guests. WELL-BEING We believe the role we can play in our employees well-being is one of the most important responsibilities we have as employers. EQUALITY We operate an Equal Opportunities Policy. We are proud of how often employees are promoted within the Group.
Our benefits
We pride ourselves on creating a positive working environment for all our employees, with employee wellbeing, autonomy and supportive management at the core of everything we do.
Vacation, Paid time off
Flexible schedule
Office perks
Employee development programs
Tuition reimbursement
Employee discounts
Gym membership or wellness programs
4 day work week
Free parking
Cycle to work
Referral bonus
Open office
Competitive salary
Preferential room rates
Discount on meals purchased
Discount on spa treatments or products
Free meals during shifts
Free parking or Discounted parking
Employee of the Month
Lead/ Head Spa Therapist
A family-run hotel & bar group owned and managed by the Gallen Family.