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Restaurant Manager - Stormont Hotel

We have an exciting role at The Stormont Hotel.


To be responsible for the effective management of the Restaurant for the greatest enjoyment of the guests and the maximum profit contribution to the hotel. 

Important Information
Date Posted: 7th September 2021
Closing Date: 17th September 2021
Industry: Hospitality
Job Type: Full time
Salary: Based on Experience

About the role

    • To manage and motivate employees through effective communication, training and development, in accordance with company policies and relevant employment legislation, ensuring HR procedures are followed. 
    • To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity. 
    • To determine and agree annual budgets, putting in place appropriate mechanisms to effectively manage costs and all factors relating to the financial performance of the restaurant function, ensuring appropriate plans are created, agreed, communicated, implemented and reviewed. 
    • To ensure Hastings quality standards and procedures are fully understood, implemented and regularly reviewed, and that formal and informal feedback is used to ensure continual improvement. 
    • To ensure company policies relating to stock management and stock ordering are implemented and monitored, taking appropriate action to resolve problems. 
    • To ensure all restaurant employees receive appropriate training, coaching and development to provide effective and efficient service in line with Hastings standards. 
    • To ensure the team are knowledgeable about the facilities and services within the hotel and are proactive in the sale of these to guests.
    • To ensure you and the team assist guests with any reasonable request for hotel services
    • To ensure you and the team respond to complaints and find the appropriate solution.
    • To maintain effective communication and relationships with other hotel departments, suppliers and agencies to maintain an effective operation and ensure guest satisfaction. 
    • To ensure the restaurant areas, fixtures and equipment are properly maintained and presented to Hastings standards. 
    • To ensure the security of restaurant and storage areas is maintained at all times. 
    • To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures. 
    • To seek and continuously develop knowledge relating to the industry sector and competitor activity, to provide input into future plans and activities, and so maintain and enhance market position. 
    • To assist with the recruitment, selection and utilisation of restaurant employees to achieve the optimum use of employee resource in line with business peaks and troughs. 
    • To contribute to the development of the hotel business plan, projects and initiatives to continually develop the hotel business and market position. 
    • To ensure the hotel's compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation. 
    • To carry out Duty Manager duties as required.
    • Any other duties as required by Management
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What you will need

Required criteria

  • Right to Work in the United Kingdom
  • Good Command of English Language
  • Previous experience of managing a team in a similar food service operation
  • Have excellent customer care and organisational skills, with all round experience in food and beverage.
  • Experience in preparing rosters, wage forecasting and awareness of budgeting and cost control procedures.
  • Execllent communication and basic numeracy skills.
  • Educated to GCSE standard or the equivalent with grades A-C in English and Math

Desired criteria

  • Ideally be educated to third level standard

Professional skills you’ll need for this job opportunity

Team Management

Team Management

Hospitality

Hospitality

Food Service Skills

Food Service Skills

Menu/Product Knowledge

Menu/Product Knowledge

Exceptional Customer Service Skills

Exceptional Customer Service Skills

Supervisory Skills

Supervisory Skills

Hastings Hotels

Our vision is to be recognised as a prestigious, family company providing the finest in Irish hospitality with style and excellence.

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Hastings Hotels owns and operates seven hotels in Northern Ireland, with over 1,000 bedrooms, two stand-alone grill bar/restaurants and two luxury spas. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. Over 50 years this family owned business has successfully earned its identity and in a crowded market place because we place quality at the heart of what we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests. And quality in our people, people with personality, attention to detail, and a desire to develop their careers with us.

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Our guests remember small details. The open fires in the front hall. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our staff. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey. As a result, we are proud to have some of the best staff retention levels in the hospitality industry.

Our benefits

Vacation/Paid Time Off

Retirement Plan and/or Pension

Employee Development Programs

Employee Discounts

Competitive Salary

Event tickets

Preferential Room Rates

Family and Friends Rates

Discount on Meals Purchased

Discount on Spa Treatments/Products

Discount in Gift Shop

Long Service Recognition

Free Meals during shifts

Free parking/Discounted parking

Restaurant Manager - Stormont Hotel

Our vision is to be recognised as a prestigious, family company providing the finest in Irish hospitality with style and excellence.