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Receptionist

Showroom Receptionist

Mervyn Stewart Skoda Belfast are recruiting for the role of Showroom Receptionist. This will be the perfect role for a pleasant, confident and welcoming individual helping ensure our customers enjoy an exceptional experience from arrival to departure.

A Showroom Receptionist truly influences the first impressions of our customers.

Is that person you?

Important Information
Location: ŠKODA Belfast, Mervyn Stewart Ltd, 11 Boucher Crescent, Belfast, Northern Ireland, County Antrim, BT12 6HU
Date Posted: 25th January 2023
Closing Date: 4th February 2023
Industry: Automotive
Job Type: Full time
Salary: From £20,000.00 Yearly to £22,000.00 Yearly

About the role

First impressions are important. Could you be the person to leave that lasting, welcoming feeling with our customers whether they’re walking through the door for the first time or returning after many loyal years with the company?

Are you the calming voice on the end of the line helping the customer speak to the relevant department or person?

If you believe you are, then here are some details.

Our ideal candidate :

  • A good communicator face to face and on the phone

  • Welcoming, polite, friendly, well presented and energetic

  • Calm, efficient, well organized and reliable

  • Has a professional telephone manner with a desire to deliver excellent customer service

  • Administrative experience would be desirable

  • Happy to deal with housekeeping duties and keep a tidy customer waiting and coffee area

The skills you will need to have:

  • An ability to work on your own and as part of the team with a flexible work approach

  • Excellent communication face to face and on the phone

  • Good Interpersonal and IT skills

  • A professional manner with an emphasis on customer service

  • Ability to multi-task while maintaining a positive attitude when helping a customer

  • Experience in a previous role is an advantage

  • Motor Industry experience would be desirable

What can we offer:

  • A competitive salary will be offered for the right candidate/s based on skills and experience.

  • Permanent employment based on Boucher Crescent 37.5 hrs per week Monday – Friday, 9am-5pm (Saturday rota 9am - 2pm as needed)

  • PART-TIME hours considered for the right candidates

  • 30 days holiday inc. stats increasing with long service

  • Company Pension Scheme

Mervyn Stewart is an Equal Opportunities Employer. We aim to provide quality, secure employment to staff in an atmosphere free from aggression and hostility. We appreciate the efforts of our colleagues and recognise application as well as achievement.

Mervyn Stewart reserve the right to expand the criteria to aid shortlisting. The application will close when we have received the required quality or number of applications.

What you will need

Required criteria

  • Good IT Skills
  • Previous experience in a customer-focused industry
  • Good interpersonal communication skills
  • Warm, friendly and pleasant
  • A professional telephone manner
  • Ability to multi-task successfully

Desired criteria

  • Experience working a switchboard
  • Administrative experience
  • Previous experience in a similar role
  • Motor Trade experience

Professional skills you’ll need for this job opportunity

Public Relations

Public Relations

Ability to Use Positive Language

Ability to Use Positive Language

Exceptional Customer Service Skills

Exceptional Customer Service Skills

Reception skills

Reception skills

Communication

Communication

Teamworking

Teamworking

Employee Relations

Employee Relations

Administrative skills

Administrative skills

Mervyn Stewart

Mervyn Stewart one of Northern Irelands most established family run car dealerships. At our award-winning dealerships in Belfast and Bangor we represent Skoda, Suzuki and MG giving Mervyn Stewart the opportunity to provide our customers with a fantastic selection of new and used vehicles alongside a host of other services that include rental, Motability, fleet & servicing and maintenance.
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Welcome to Mervyn Stewart one of Northern Irelands most established family run car dealerships. At our award-winning dealerships in Belfast and Bangor we represent Skoda, Suzuki and MG giving Mervyn Stewart the opportunity to provide our customers with a fantastic selection of new and used vehicles alongside a host of other services that include rental, Motability, fleet & servicing and maintenance. Our range covers a broad spectrum of cars to suit all needs, petrol, diesel, electric or hybrid and our highly trained and friendly sales team make purchasing your new vehicle as easy as possible whether that be physically, in one of our showrooms, or online.

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At Mervyn Stewart we are a locally owned family business on the lookout for talented, innovative and ambitious individuals to join our team. Mervyn Stewart jobs offer opportunities across a broad ranges of disciplines with great career development. We continue to grow as a trusted independently run automotive company in Northern Ireland. Mervyn Stewart works in partnership with 3 manufacturers Skoda, Suzuki and MG across 4 locations with our head office based in Belfast. At Mervyn Stewart we focus on detail, on customer service, on value and respect for the employee not just the customer.

Our benefits

Vacation, Paid time off

Performance bonuses

Retirement plan and/or pension

Office perks

Employee development programs

Employee discounts

Open office

Competitive salary

Long service recognition

Perks Card

Employee Recognition Scheme

Culture of recognition

On the job learning

Progression opportunities

Access to Health & Wellbeing app

Bereavement leave

Long service awards

Service recognition increases to annual leave

Staff celebration events

Company employee App

Receptionist

Mervyn Stewart one of Northern Irelands most established family run car dealerships. At our award-winning dealerships in Belfast and Bangor we represent Skoda, Suzuki and MG giving Mervyn Stewart the opportunity to provide our customers with a fantastic selection of new and used vehicles alongside a host of other services that include rental, Motability, fleet & servicing and maintenance.