[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-detail-job-71549--":3},{"jobId":4,"job":5,"employer":109,"hasApplied":16,"loadingApplied":16,"query":247},71549,{"image":6,"employerId":7,"desiredCriteria":8,"essentialCriteria":9,"isActive":10,"salary":11,"easy_apply_flag":10,"screenerForms":12,"primaryColor":13,"companyTrackingCodes":14,"logo":15,"postedToStepStoneBoards":16,"title":17,"formalTitle":17,"description":18,"aboutRole":19,"contractType":20,"salaryType":21,"minSalary":23,"maxSalary":14,"publishedAt":24,"socCode":25,"openUntil":26,"closed":16,"createdAt":27,"updatedAt":28,"occupation":29,"location":36,"skills":51,"diversityMandatory":16,"document":52,"video":14,"isDiversity":16,"unsplashImageName":14,"unsplashImageUsername":14,"hiringManagers":53,"filteringQuestions":57,"isJobInternal":16,"hideCompanyProfile":14,"allowCandidateDirectMessage":10,"mainHeroImage":14,"easyApplyFlag":10,"applicationRequiredFields":99,"remote":16,"campaignTag":63,"showFullAddress":10,"payPeriod":100,"currency":104,"jobToken":108,"imageFile":14},"https:\u002F\u002Fapi.seemehired.com\u002Fpublic\u002Ffiles\u002Ffilename-1718968549.jpeg?id=1659583",325,[],[],true,"£50,000.00 Yearly",[],"#194991",null,"https:\u002F\u002Ftalentspot-prod.s3.eu-west-1.amazonaws.com\u002FCaremark%20FSC\u002Ffilename-1743433512.jpeg?1743433512",false,"Compliance Manager","\u003Cp>Do you have the legal grounding and confidence to uphold standards, challenge concerns and make difficult decisions when it matters most? Do you thrive on bringing legal rigour to drive quality, consistency and continuous improvement across a network of partners? \u003C\u002Fp>\u003Cp>If you're a legally-minded professional who's passionate about protecting a respected brand, influencing positive change and working for an organisation that truly lives its values, we'd love to hear from you.\u003C\u002Fp>\u003Cp>\u003C\u002Fp>","\u003Cp>As our Compliance Manager, you will use your legal background to safeguard and elevate the operational standards across our franchise network. \u003C\u002Fp>\u003Cp>This position blends process-driven, hands-on oversight to ensure every franchise consistently meets regulatory requirements, brand standards, and operational benchmarks. \u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Drive Compliance Excellence:\u003C\u002Fstrong> Enforce adherence to regulatory and brand standards, ensuring franchises operate within legal and ethical frameworks, including accuracy and compliance across Franchise Agreements and legal records. \u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Elevate Operational Performance:\u003C\u002Fstrong> Oversee targeted improvement plans for franchisees, blending compliance oversight with business development strategies to ensure timely, consistent delivery. \u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Lead Continuous Improvement:\u003C\u002Fstrong> Develop and refine systems, processes, and tools that enhance efficiency, consistency, and scalability across the network. \u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>Champion Best Practices:\u003C\u002Fstrong> Share knowledge and training to empower franchisees, fostering a culture of accountability and operational excellence. \u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003C\u002Fp>\u003Cp>\u003Cstrong>What you’ll be doing\u003C\u002Fstrong> \u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Work with the operations and compliance teams to manage franchisee compliance, leading on quality, operational, and business development non-compliance across the network \u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cul>\u003Cli>\u003Cp>Chair meetings with franchise owners to discuss performance concerns, and monitor improvement and remediation plans through to resolution \u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cul>\u003Cli>\u003Cp>Draft and issue formal breach notices, escalating to Caremark’s external solicitors and maintaining audit trails where issues aren’t resolved \u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cul>\u003Cli>\u003Cp>Work collaboratively with internal teams (Training, Operations, Quality, and Leadership) to support franchisees in achieving sustained compliance and growth \u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cul>\u003Cli>\u003Cp>Identify trends and recurring issues, feeding insights back into systems, processes, and franchise support \u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cul>\u003Cli>\u003Cp>Produce clear reporting and insights for senior stakeholders \u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>Balance the need to work collaboratively with franchisees, whilst having the confidence to take decisive action when standards are not met. \u003C\u002Fp>\u003Cp>\u003C\u002Fp>\u003Cp>\u003Cstrong>What we’re looking for\u003C\u002Fstrong> \u003C\u002Fp>\u003Cp>You'll bring a strong mix of compliance expertise, legal understanding, a procedure-driven approach, and relationship management, along with being: \u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Confident and assertive with franchise owners and senior stakeholders - able to hold people accountable while maintaining positive relationships \u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cul>\u003Cli>\u003Cp>Calm, resilient, and comfortable making tough decisions in the best interests of the brand, network, and customers \u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cul>\u003Cli>\u003Cp>Highly organised with strong attention to detail \u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cul>\u003Cli>\u003Cp>Clear and persuasive communicator, both written and verbal \u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cul>\u003Cli>\u003Cp>Analytical and solutions-focused, able to identify root causes and drive improvement \u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cul>\u003Cli>\u003Cp>Values-led and committed to continuous improvement, acting with integrity, fairness, and consistency, and aligned with Caremark’s purpose \u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003C\u002Fp>\u003Cp>\u003Cstrong>Experience\u003C\u002Fstrong> \u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>To have a legal background\u002Fexperience \u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cul>\u003Cli>\u003Cp>Demonstrable experience managing performance, standards, or contractual compliance with business owners or senior stakeholders \u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cul>\u003Cli>\u003Cp>Experience handling difficult conversations, performance improvement discussions, and formal corrective processes \u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cul>\u003Cli>\u003Cp>Desirable: Understanding of franchise models, multi-site operations, or regulated service industries (healthcare, social care, hospitality, retail, or similar) \u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cul>\u003Cli>\u003Cp>Experience writing formal reports, improvement plans, and breach or enforcement correspondence \u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cul>\u003Cli>\u003Cp>Confident working independently while influencing at a senior level \u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003C\u002Fp>\u003Cp>\u003Cstrong>About Caremark\u003C\u002Fstrong> \u003C\u002Fp>\u003Cp>Caremark is one of the largest UK home care franchisors, with over 150 franchise offices operating across the UK and internationally since our inception in 2005. 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Our franchisees operate in the heart of their communities as passionate ambassadors of personalised care in customers’ homes. Our services range from providing that little bit of extra help with daily life, to more complex care for conditions like Dementia.  With a reputation for excellence since our inception in 2005, we have grown to become one of the leading UK providers of home care services.\u003C\u002Fp>","\u003Ch2>\u003Cstrong>\u003Cem>Shape the future of home care with a career at the Caremark Franchise Support Centre!\u003C\u002Fem>\u003C\u002Fstrong>\u003C\u002Fh2>\u003Cp>Caremark is one of the largest UK home care franchisors with over 140 franchise offices in the UK. Our franchisees operate in the heart of their communities as passionate ambassadors of personalised care in customers’ homes. With a reputation for excellence since 2005, we have grown to become one of the leading UK providers of home care services.\u003C\u002Fp>\u003Ch3>\u003Cstrong>Make a real difference!\u003C\u002Fstrong>\u003C\u002Fh3>\u003Cp>Join our passionate team and help us expand Caremark’s reach to improve the lives of thousands of customers across the UK. We’re looking for talented individuals to help us develop our brand, strengthen our presence, and cultivate a positive and supportive company culture.\u003C\u002Fp>\u003Ch3>\u003Cstrong>We offer a variety of roles! \u003C\u002Fstrong>\u003C\u002Fh3>\u003Cp>Find your perfect fit with opportunities at our head office in Worthing, West Sussex or in one of our regional field-based roles. Browse our open positions and discover how you can be part of the Caremark family. 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