[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-detail-job-55316--":3},{"jobId":4,"job":5,"employer":134,"hasApplied":40,"loadingApplied":40,"query":293},55316,{"image":6,"employerId":7,"desiredCriteria":8,"essentialCriteria":24,"isActive":40,"isClosedForCandidates":40,"salary":41,"easy_apply_flag":42,"screenerForms":43,"primaryColor":44,"companyTrackingCodes":45,"logo":46,"postedToStepStoneBoards":40,"title":47,"formalTitle":48,"description":49,"aboutRole":50,"contractType":51,"salaryType":54,"minSalary":55,"maxSalary":56,"publishedAt":57,"socCode":58,"openUntil":59,"closed":42,"createdAt":60,"updatedAt":61,"occupation":62,"location":69,"skills":88,"diversityMandatory":40,"document":89,"video":94,"isDiversity":40,"unsplashImageName":45,"unsplashImageUsername":45,"hiringManagers":95,"filteringQuestions":99,"isJobInternal":40,"hideCompanyProfile":45,"allowCandidateDirectMessage":45,"mainHeroImage":45,"easyApplyFlag":42,"applicationRequiredFields":125,"remote":40,"campaignTag":106,"showFullAddress":42,"payPeriod":126,"currency":129,"jobToken":133,"imageFile":45},"https:\u002F\u002Ftalentspot-prod.s3.eu-west-1.amazonaws.com\u002Ftemplate-3089\u002Ffilename-1671641735.jpeg?1671641735",242,[9,12,15,18,21],{"id":10,"text":11},220926,"Previous experience working within an IHG-branded hotel or similar international hospitality brand.",{"id":13,"text":14},220927,"Experience working in a hotel with a strong corporate, association, and social events mix.",{"id":16,"text":17},220928,"Formal qualifications in hospitality, events management, or business management.",{"id":19,"text":20},220929,"Experience collaborating closely with sales teams to drive conference and events revenue growth.",{"id":22,"text":23},220930,"Demonstrated involvement in sustainability or responsible events initiatives.",[25,28,31,34,37],{"id":26,"text":27},220921,"Proven experience as a Head of Department (HOD) or equivalent senior leader within a busy conference and banqueting operation.",{"id":29,"text":30},220922,"Demonstrable experience managing large-scale meetings and events, including conferences of up to 900 delegates and banquets of up to 630 guests.",{"id":32,"text":33},220923,"Strong people leadership experience, with the ability to lead, develop, and motivate large, multi-skilled teams.",{"id":35,"text":36},220924,"Proven financial and commercial acumen, including budgeting, cost control, labour management, and revenue optimisation.",{"id":38,"text":39},220925,"Sound working knowledge of health and safety, fire safety, and operational compliance within a conference and events environment.",false,"From £17.75 Hourly to £19.00 Hourly",true,[],"#3074BC",null,"https:\u002F\u002Ftalentspot-prod.s3.eu-west-1.amazonaws.com\u002FAndras%20Hotels\u002Ffilename-1671027282.jpeg?1671027282","Crowne Plaza -  Conference and Banqueting Manager ","Crowne Plaza - Conference and Banqueting Manager ","\u003Cp>\u003Cstrong>\u003Cu>About Us\u003C\u002Fu>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.\u003C\u002Fp>\u003Cp>\u003C\u002Fp>\u003Cp>\u003Cstrong>\u003Cu>What is the job?\u003C\u002Fu>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>We are seeking an experienced, highly organised, and commercially focused CONFERENCE & BANQUETING MANAGER to lead one of the most critical operational areas at Crowne Plaza Belfast.\u003C\u002Fp>\u003Cp>With 21 purpose-built meetings and events spaces accommodating up to 900 delegates or 630 dinner guests, conference and banqueting is a cornerstone of the hotel’s success and reputation.\u003C\u002Fp>\u003Cp>This key management role has full responsibility for the planning, coordination, and delivery of all conferences, meetings, events, and banqueting operations, ensuring exceptional guest experiences, strong financial performance, and full compliance with IHG brand standards and Andras Hotels values.\u003C\u002Fp>\u003Cp> \u003C\u002Fp>\u003Cp>\u003Cstrong>\u003Cu>Hours\u003C\u002Fu>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>40 hours \u003C\u002Fp>\u003Cp>\u003C\u002Fp>\u003Cp>\u003Cstrong>\u003Cu>Pay \u003C\u002Fu>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>£17.75-£19, depending on experience\u003C\u002Fp>\u003Cp>\u003C\u002Fp>\u003Cp>\u003Cstrong>\u003Cu>What we offer:\u003C\u002Fu>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>·           Discounted Hotel Rates across ‘000’s of hotels worldwide  for employees and for family and friends\u003C\u002Fp>\u003Cp>·           Health Care Cash Plan\u003C\u002Fp>\u003Cp>·           Diamond membership of Kingsbridge Hospital Group\u003C\u002Fp>\u003Cp>·           Enhanced Pension Scheme\u003C\u002Fp>\u003Cp>·           Enhanced Maternity Pay\u003C\u002Fp>\u003Cp>·           Enhanced Paternity Pay\u003C\u002Fp>\u003Cp>·           Cycle to work\u003C\u002Fp>\u003Cp>·           Recruit a friend scheme\u003C\u002Fp>\u003Cp>·           Employee Appreciation and Social Events\u003C\u002Fp>\u003Cp>·           Employee of the Month Award\u003C\u002Fp>\u003Cp>·           £20 for completion of FLOW training\u003C\u002Fp>\u003Cp>·           Increased Annual leave with service\u003C\u002Fp>\u003Cp>·           Discount at Bodyscape – Employee rate and family and friend rate·         \u003C\u002Fp>\u003Cp>·           Cyrospa discount rate at Bodyscape\u003C\u002Fp>\u003Cp>·           Discount at Puregym\u003C\u002Fp>\u003Cp>·           Communication and advice on Health and Wellbeing\u003C\u002Fp>\u003Cp>·           Andras Academy – Training and Development Programmes and progression opportunities within the Andras Hotels Group\u003C\u002Fp>\u003Cp>·           Work for globally renowned Hotel Brands\u003C\u002Fp>\u003Cp>·           Reward Club Incentive Scheme\u003C\u002Fp>\u003Cp>·           Hotel Incentive scheme\u003C\u002Fp>\u003Cp>·           Employee Assistance Programme (EAP) & Wellbeing App\u003C\u002Fp>\u003Cp>·           Perks & Discounts – access to perks and discounts on travels, shopping and much more\u003C\u002Fp>","\u003Cp>\u003Cstrong>\u003Cu>Main Duties and Responsibilities\u003C\u002Fu>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>\u003Cstrong>People\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Lead, manage, and develop the conference and banqueting management team and operational colleagues across meetings, events, and banqueting delivery.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Recruit, train, and retain a high-performing team capable of delivering large-scale, complex events to consistently high standards.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Set clear expectations, performance standards, and accountability across all levels of the department.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Foster a positive, professional, and service-focused culture aligned with Crowne Plaza and Andras Hotels values.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Manage employee relations issues effectively and in line with company policies and employment legislation\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp> \u003C\u002Fp>\u003Cp>\u003Cstrong>Guest Experience\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Deliver exceptional conference and banqueting experiences for corporate, association, social, and wedding clients.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Ensure seamless planning, communication, and execution of events from enquiry through to delivery and post-event follow-up.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Maintain full compliance with Crowne Plaza and IHG brand standards for meetings and events.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Proactively manage client feedback, addressing issues promptly and using insights to drive continuous improvement.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Work closely with Sales, Food & Beverage, Kitchen, Front Office, and AV partners to ensure flawless event execution.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp> \u003C\u002Fp>\u003Cp>\u003Cstrong>Responsible Business\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Ensure full compliance with health and safety, fire safety, food safety, and licensing legislation across all meetings and events.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Lead risk assessments and operational planning for large-scale events, ensuring guest and colleague safety at all times.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Support sustainability initiatives, including waste reduction, energy efficiency, and responsible event practices.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Ensure all third-party suppliers and contractors operate in compliance with hotel and legal standards.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Promote a safe, inclusive, and compliant working environment.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003C\u002Fp>\u003Cp> \u003Cstrong>Financial\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp> Take full ownership of the conference and banqueting budget, ensuring revenue, cost control, and profitability targets are achieved.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp> Manage payroll, labour deployment, and resource planning to align with business levels and event complexity.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp> Monitor and analyse financial performance, forecasts, and KPIs to identify opportunities for growth and efficiency.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp> Maximise revenue through effective upselling, space utilisation, yield management, and collaboration with the sales team.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>  Support the hotel’s overall commercial strategy, particularly in relation to large-scale conferences and events.\u003C\u002Fp>\u003Cp>\u003C\u002Fp>\u003Cp>\u003Cstrong>\u003Cu>Accountabilities\u003C\u002Fu>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Be fully accountable for the performance of the conference and banqueting operation against agreed KPIs, budgets, and IHG brand standards.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Lead preparation for and delivery of IHG quality audits, health and safety inspections, and internal compliance reviews.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Provide accurate and timely reporting on departmental performance, challenges, and action plans.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Take ownership of operational decision-making within conference and banqueting, escalating issues appropriately and delivering solutions.\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Act as a senior leader within Crowne Plaza Belfast, contributing to cross-departmental initiatives and wider hotel objectives.\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003C\u002Fp>\u003Cp>\u003Cstrong>\u003Cu>How do I deliver this?\u003C\u002Fu>\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all Crowne Plaza hotels.\u003C\u002Fp>\u003Cp>Crowne Plaza hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>\u003Cstrong>True Attitude\u003C\u002Fstrong>: being caring, wanting to make a positive difference, and building genuine connections with guests\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>True Confidence\u003C\u002Fstrong>: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>True Listening:\u003C\u002Fstrong> focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>\u003Cstrong>True Responsiveness\u003C\u002Fstrong>: is about providing guests with what they need, and doing so in a timely and caring manner\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>There’s so much more to the job than we can capture here. 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