[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-detail-job-48961--":3},{"jobId":4,"job":5,"employer":194,"hasApplied":37,"loadingApplied":37,"query":313},48961,{"image":6,"employerId":7,"desiredCriteria":8,"essentialCriteria":15,"isActive":37,"isClosedForCandidates":37,"salary":38,"easy_apply_flag":39,"screenerForms":40,"primaryColor":41,"companyTrackingCodes":42,"logo":43,"postedToStepStoneBoards":37,"title":44,"formalTitle":44,"description":45,"aboutRole":46,"contractType":47,"salaryType":50,"minSalary":42,"maxSalary":51,"publishedAt":52,"socCode":53,"openUntil":54,"closed":39,"createdAt":55,"updatedAt":56,"occupation":57,"location":76,"skills":90,"diversityMandatory":37,"document":130,"video":131,"isDiversity":37,"unsplashImageName":42,"unsplashImageUsername":42,"hiringManagers":132,"filteringQuestions":136,"isJobInternal":37,"hideCompanyProfile":42,"allowCandidateDirectMessage":37,"mainHeroImage":42,"easyApplyFlag":39,"applicationRequiredFields":185,"remote":37,"campaignTag":95,"showFullAddress":39,"payPeriod":186,"currency":189,"jobToken":193,"imageFile":42},"https:\u002F\u002Fimages.unsplash.com\u002Fphoto-1563450217504-d5e70a902a40?crop=entropy&cs=tinysrgb&fit=max&fm=jpg&ixid=M3wxMTk3ODd8MHwxfHNlYXJjaHwxMHx8Vm9sa3N3YWdlbnxlbnwwfDB8fHwxNzYyOTY5NTYwfDA&ixlib=rb-4.1.0&q=80&w=1080",175,[9,12],{"id":10,"text":11},201492,"Previous Experience in Vehicle Service Department",{"id":13,"text":14},201493,"Previous working experience with targets and selling",[16,19,22,25,28,31,34],{"id":17,"text":18},201494,"Full valid driving license required",{"id":20,"text":21},201495,"Excellent customer facing skills",{"id":23,"text":24},201496,"Excellent organisation and time management skills",{"id":26,"text":27},201497,"Strong communication skills",{"id":29,"text":30},201498,"Self motivated",{"id":32,"text":33},201499,"Teamworking",{"id":35,"text":36},201500,"Strong computer skills",false,"Based on Experience",true,[],"#100C74",null,"https:\u002F\u002Ftalentspot-prod.s3.eu-west-1.amazonaws.com\u002FDonnelly%20Group\u002Ffilename-1630510283.jpeg?1630510284","Volkswagen Customer Service Co-ordinator","\u003Cp>We are currently recruiting for a Customer Service Co-ordinator to join our team in Campsie.\u003C\u002Fp>\u003Cp>\u003C\u002Fp>\u003Cp>Customer Service Co-ordinator Job Purpose:\u003C\u002Fp>\u003Cp>\u003Cbr>Acts as liaison between customers and service department by communicating with customers regarding vehicle problems and repair timeline, and expressing customer concerns to service department. You will display exemplary customer service skills and a sales-minded attitude.\u003C\u002Fp>","\u003Cp>Customer Service Co-ordinator Job Duties:\u003C\u002Fp>\u003Cp>\u003Cbr>• Communicates with customers\u003Cbr>• Maintains positive relationships with clients to ensure repeat and return customers\u003Cbr>• Approaches transactions with sales-minded professionalism and suggestively sell products and services to clients, including making clients aware of all packages and retail options available\u003Cbr>• Answers customer questions about services, including when to expect vehicle repairs\u003Cbr>• Displays extensive knowledge about products and services\u003Cbr>• Ensures customer vehicle is finished on time and details for customer services rendered and costs for those services, ensuring satisfaction at every step of interaction\u003Cbr>• Uses all methods of customer communication, including online bookings, phone calls, and in-person interactions, to schedule and book appointments, vehicle drop-offs, and vehicle pick-ups\u003Cbr>• Communicates with technicians about vehicle statuses, and ensures that vehicles will be ready for customer on time\u003Cbr>• Acts as an advocate for clients when communicating vehicle problems and needs to repair department\u003Cbr>• Liaises with technicians about parts ordering to ensure requisite parts are available when vehicle repairs require them, and communicates any time restrictions to customers in timely manner\u003Cbr>• Processes customer payments\u003Cbr>• Demonstrates extensive knowledge of service department\u003C\u002Fp>\u003Cp>\u003C\u002Fp>\u003Cp>This is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.\u003C\u002Fp>\u003Cp>The company reserves the right to expand the short listing criteria to facilitate the short listing process.\u003C\u002Fp>\u003Cp>Donnelly Group is an equal opportunities employer\u003C\u002Fp>",{"id":48,"name":49,"permanent":39},1,"Full time",3,24000,1766390400,3542,1767892214,1721811359,1792926285,[58,61,64,67,70,73],{"id":59,"name":60},31,"Customer Service",{"id":62,"name":63},89,"Sales Assistant",{"id":65,"name":66},91,"Sales Executive",{"id":68,"name":69},123,"Sales Representative",{"id":71,"name":72},147,"Vehicle Sales",{"id":74,"name":75},161,"Customer Service Adviser",{"country":77,"cityName":82,"countryName":78,"fullAddress":83,"name":84,"address1":85,"postcode":86,"latitude":87,"longitude":88,"county":89,"active":39,"equalityReportFlag":39,"logo":42,"locationColor":42,"eeocReportFlag":37},{"name":78,"code":79,"iso3":80,"extendedCode":81},"Northern Ireland","GB","GBR","GB-NIR","Derry\u002FLondonderry","Donnelly Group Campsie Site, Donnelly VW, Courtauld Way, Eglinton, Derry\u002FLondonderry, Northern Ireland, County Derry \u002F Londonderry, BT47 3DN","Donnelly Group Campsie Site","Donnelly VW, Courtauld Way, Eglinton","BT47 3DN","55.03096","-7.20304","County Derry \u002F Londonderry",[91,100,107,115,120,125],{"name":60,"icon":92,"level":93,"skill":94},"servicing.svg",2,{"name":60,"icon":95,"id":96,"skillCategory":97},"",27,{"id":98,"name":99,"icon":92},9,"Servicing",{"name":101,"icon":102,"level":93,"skill":103},"Establishing Rapport With Clients","relationship.svg",{"name":101,"icon":95,"id":104,"skillCategory":105},36,{"id":50,"name":106,"icon":102},"Relationship",{"name":108,"icon":109,"level":50,"skill":110},"Time Management\u002FOrganisational skills","sales.svg",{"name":108,"icon":95,"id":111,"skillCategory":112},292,{"id":113,"name":114,"icon":109},12,"Sales",{"name":116,"icon":109,"level":93,"skill":117},"Upselling",{"name":116,"icon":95,"id":118,"skillCategory":119},293,{"id":113,"name":114,"icon":109},{"name":121,"icon":92,"level":50,"skill":122},"Exceeding Customer Expectations",{"name":121,"icon":95,"id":123,"skillCategory":124},331,{"id":98,"name":99,"icon":92},{"name":126,"icon":92,"level":50,"skill":127},"Working Under Pressure",{"name":126,"icon":95,"id":128,"skillCategory":129},334,{"id":98,"name":99,"icon":92},[],"0",[133,134,135],{},{},{},[137,144,149,154,159,169,175],{"virtualIsTemplateQuestion":37,"name":138,"index":139,"conditional":140,"levelMinRequired":42,"id":141,"text":142,"type":139,"rateable":37,"jobFilteringQuestionTemplate":143},"Text",0,{"path":95,"value":95,"change":37,"fieldId":42,"operator":95},241937,"Do you have a full valid driving licence?",[],{"virtualIsTemplateQuestion":37,"name":138,"index":48,"conditional":145,"levelMinRequired":42,"id":146,"text":147,"type":139,"rateable":37,"jobFilteringQuestionTemplate":148},{"path":95,"value":95,"change":37,"fieldId":42,"operator":95},241938,"What is your current or most recent salary, and what are your salary requirements for your new position? \n",[],{"virtualIsTemplateQuestion":37,"name":138,"index":93,"conditional":150,"levelMinRequired":42,"id":151,"text":152,"type":139,"rateable":37,"jobFilteringQuestionTemplate":153},{"path":95,"value":95,"change":37,"fieldId":42,"operator":95},241939,"Please detail any gaps in your employment history",[],{"virtualIsTemplateQuestion":37,"name":138,"index":50,"conditional":155,"levelMinRequired":42,"id":156,"text":157,"type":139,"rateable":37,"jobFilteringQuestionTemplate":158},{"path":95,"value":95,"change":37,"fieldId":42,"operator":95},241940,"Please state the amount of notice you would need to give, if any, before being able to start in a new role \n",[],{"virtualIsTemplateQuestion":37,"name":160,"index":161,"answers":162,"conditional":165,"levelMinRequired":42,"id":166,"text":167,"type":93,"rateable":37,"jobFilteringQuestionTemplate":168},"Unique Choice",4,[163,164],"Yes, I can provide evidence","No, I will require a visa or sponsorship",{"path":95,"value":95,"change":37,"fieldId":42,"operator":95},241941,"Do you have the legal right to work in the UK?",[],{"virtualIsTemplateQuestion":37,"name":138,"index":170,"conditional":171,"levelMinRequired":42,"id":172,"text":173,"type":139,"rateable":37,"jobFilteringQuestionTemplate":174},5,{"path":95,"value":95,"change":37,"fieldId":42,"operator":95},241942,"Do you require any reasonable adjustments to enable you to attend an interview or which you wish us to take into account when considering your application e.g. sign language interpreters, making the room accessible to you etc?",[],{"virtualIsTemplateQuestion":37,"name":176,"index":177,"label":178,"conditional":181,"levelMinRequired":42,"id":182,"text":183,"type":161,"rateable":37,"jobFilteringQuestionTemplate":184},"Yes or No",6,{"active":179,"change":37,"inactive":180},"Yes","No",{"path":95,"value":95,"change":37,"fieldId":42,"operator":95},241943,"Have you previously worked with Donnelly Group or TBC? \n",[],{"CV_UPLOAD":93,"COVER_LETTER":93,"WORK_HISTORY":48,"EDUCATION_HISTORY":48,"FILTERING_QUESTIONS":93},{"id":170,"name":187,"period":188},"year","Per annum",{"id":48,"name":190,"code":191,"symbol":192},"Pound Sterling","GBP","£","b48805b3-f8a7-4b5d-aa5d-abed1e0f9160",{"industry":195,"bioImage":95,"cultureImages":197,"cultureImage":95,"teamImages":198,"videos":203,"logo":205,"name":206,"slug":207,"description":208,"bio":209,"culture":210,"draft":37,"diversityAmbassador":37,"strictMode":37,"customReturnUrl":95,"companyUrl":211,"primaryColor":41,"secondaryColor":42,"companySize":212,"locations":213,"companyMedias":249,"benefits":266,"benefitsDescription":95,"agencies":311,"customSources":312},{"name":196,"id":177},"Automotive",[],[199,200,201,202],"https:\u002F\u002Fapi.seemehired.com\u002Fpublic\u002Ffiles\u002Ffilename.jpg?id=2787048","https:\u002F\u002Fapi.seemehired.com\u002Fpublic\u002Ffiles\u002Ffilename.jpg?id=2787049","https:\u002F\u002Fapi.seemehired.com\u002Fpublic\u002Ffiles\u002Ffilename.jpg?id=2787050","https:\u002F\u002Fapi.seemehired.com\u002Fpublic\u002Ffiles\u002Ffilename.jpg?id=2787052",[204],"595986084","https:\u002F\u002Fapi.seemehired.com\u002Fpublic\u002Ffiles\u002Ffilename-1630510283.jpeg?id=1650635","Donnelly Group","donnelly-group","\u003Cp>For over 70 years, Donnelly Group has grown from a small family business in Caledon into Northern Ireland’s largest family-owned motor retailer. Today, our people are at the heart of everything we do across 22 leading automotive brands and 9 locations.\u003C\u002Fp>","\u003Cp>\u003Cstrong>Careers at Donnelly Group\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>For over 70 years, Donnelly Group has grown from a small family business in Caledon into Northern Ireland’s largest family-owned motor retailer. Today, our people are at the heart of everything we do across 22 leading automotive brands and 9 locations.\u003C\u002Fp>\u003Cp>\u003C\u002Fp>\u003Cp>Whether you're starting out, changing direction or taking the next step in your career, you'll find opportunities across sales, aftersales, technicians, customer service, finance, marketing, administration and management.\u003C\u002Fp>\u003Cp>\u003C\u002Fp>\u003Cp>Join a diverse and inclusive workforce, where your contribution matters and there are opportunities to learn, develop and grow.\u003C\u002Fp>\u003Cp>\u003C\u002Fp>\u003Cp>\u003C\u002Fp>\u003Cp>\u003Cstrong>Explore our current vacancies and discover where a career with Donnelly Group could take you.\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>\u003C\u002Fp>","\u003Cp>\u003Cstrong>Our Values\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>Five shared values. One Donnelly family.\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>Team Ethos\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Integrity\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Passion\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Trust &amp; Respect\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Innovation\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>\u003Cp>\u003C\u002Fp>\u003Cp>\u003Cstrong>Employee Benefits\u003C\u002Fstrong>\u003C\u002Fp>\u003Cp>Supporting our people at work and beyond.\u003C\u002Fp>\u003Cul>\u003Cli>\u003Cp>30 Days’ Holiday — increasing with long service\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Health Cash Back Scheme\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Employee Assistance Programme — including GP Anytime\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Enhanced Maternity &amp; Paternity Pay\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Pension Provision &amp; Life Assurance\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Access to Discounted Private Medical Cover\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Retail Discounts through BenefitHub\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Cycle to Work Scheme\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Kingsbridge Diamond Membership Club\u003C\u002Fp>\u003C\u002Fli>\u003Cli>\u003Cp>Continuous Development &amp; Learning\u003C\u002Fp>\u003C\u002Fli>\u003C\u002Ful>","www.donnellygroup.co.uk\u002F",{},[214,217,220,222,225,228,230,232,235,238,240,245,247],{"country":215,"cityName":216,"locationColor":42},{"name":78,"code":79,"iso3":80,"extendedCode":81},"Dungannon",{"country":218,"cityName":219,"locationColor":42},{"name":78,"code":79,"iso3":80,"extendedCode":81},"Bangor",{"country":221,"cityName":82,"locationColor":42},{"name":78,"code":79,"iso3":80,"extendedCode":81},{"country":223,"cityName":224,"locationColor":42},{"name":78,"code":79,"iso3":80,"extendedCode":81},"Enniskillen",{"country":226,"cityName":227,"locationColor":42},{"name":78,"code":79,"iso3":80,"extendedCode":81},"Belfast",{"country":229,"cityName":82,"locationColor":42},{"name":78,"code":79,"iso3":80,"extendedCode":81},{"country":231,"cityName":216,"locationColor":42},{"name":78,"code":79,"iso3":80,"extendedCode":81},{"country":233,"cityName":234,"locationColor":42},{"name":78,"code":79,"iso3":80,"extendedCode":81},"Mallusk",{"country":236,"cityName":237,"locationColor":42},{"name":78,"code":79,"iso3":80,"extendedCode":81},"Ballymena",{"country":239,"cityName":216,"locationColor":42},{"name":78,"code":79,"iso3":80,"extendedCode":81},{"country":241,"cityName":244,"locationColor":42},{"name":242,"code":79,"iso3":80,"extendedCode":243},"England","GB-ENG","Bromborough",{"country":246,"cityName":95,"locationColor":42},{"name":78,"code":79,"iso3":80,"extendedCode":81},{"country":248,"cityName":95,"locationColor":41},{"name":78,"code":79,"iso3":80,"extendedCode":81},[250,255,260,262,264],{"link":204,"filename":251,"companyMediaType":252},"y2mate.com - Become part of the family at Donnelly Group NI  Now Recruiting_1080p.mp4",{"name":253,"mediaType":254},"Company Video","video",{"link":199,"filename":256,"companyMediaType":257},"filename.jpg",{"name":258,"mediaType":259},"Team","image",{"link":200,"filename":256,"companyMediaType":261},{"name":258,"mediaType":259},{"link":201,"filename":256,"companyMediaType":263},{"name":258,"mediaType":259},{"link":202,"filename":256,"companyMediaType":265},{"name":258,"mediaType":259},[267,270,273,276,280,284,287,291,295,299,303,307],{"id":48,"name":268,"slug":269},"Health insurance","heartbeat",{"id":93,"name":271,"slug":272},"Vacation, Paid time off","plane-departure",{"id":170,"name":274,"slug":275},"Retirement plan and\u002For pension","money-bill-alt",{"id":277,"name":278,"slug":279},10,"Employee discounts","percent",{"id":281,"name":282,"slug":283},22,"Cycle to work","bicycle",{"id":285,"name":286,"slug":275},28,"Competitive salary",{"id":288,"name":289,"slug":290},29,"Life insurance","shield-alt",{"id":292,"name":293,"slug":294},39,"Employee Assistance Scheme","hands-helping",{"id":296,"name":297,"slug":298},41,"Wellbeing Scheme","heart",{"id":300,"name":301,"slug":302},59,"Progression opportunities","medal",{"id":304,"name":305,"slug":306},63,"Service recognition increases to annual leave","calendar-alt",{"id":308,"name":309,"slug":310},65,"Company employee App","user-friends",[],[],{"fullTime":95,"partTime":95,"role":95,"company":95}]