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Paving & Walling Advisor - Summer Position

Position based – Dublin Paving Centre.


Position Type – Temporary / Full-Time during Summer.


It will be for 5 days per week within the working week of Monday to Saturday from 9.00am to 5.30pm.


The successful applicant will be required to work on Saturday Mornings and Bank Holiday working is also required.


Paving & Walling Advisors Deal with customer enquiries via Phone/web enquires/live chat/emails/ face to face demonstrating first class customer service while delivering our brand values. In addition you will respond to the individual needs of each customer, identifying and clearly understanding the requirements of their enquiry and advising customers on the correct information regarding our products.


 


This is a strong customer service focused role, therefore, if you are very much a 'people person' and thrive in a varied and positive environment, we want to hear from you!

Important Information
Date Posted: Invalid date
Closing Date: Invalid date
Industry: Manufacturing and Engineering
Job Type: Temp / Contract
Salary:

About the role

Key Tasks • Prepare and follow up customer quotations • Ensure information and customer interactions are accurately recorded. • Deal with customer complaints in a timely and effective manner • Interact with customers through our social media channels to demonstrate our products and services • Operate a computer order entry and quotation system. • Carry out pro-active sales work to promote our products • Record daily activity levels • Provide support to other departments within Tobermore • Follow all Company procedures including health and safety • Any other duties as may be reasonably required from time to time by your employer

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What you will need

Professional skills you’ll need for this job opportunity

Answering Customer Questions

Answering Customer Questions

Customer Service Telephony

Customer Service Telephony

Data Entry and Basic Computer Skills

Data Entry and Basic Computer Skills

Ability to Identify and Anticipate needs

Ability to Identify and Anticipate needs

Tobermore

Tobermore is a family run organisation, the family ethos of the firm is mirrored in the dedication of our staff. Tobermore is an award winning company and has been recognised both locally and internationally for both business processes and product quality. Our paving and walling products are manufactured from our plant in Northern Ireland and supplied right across the UK and Ireland. Together we will create beautiful spaces by producing world-class products whilst providing an outstanding customer experience.

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Tobermore began life as a humble sand and gravel business started by the Henderson family in 1942. We then diversified into concrete products, which were sold to the local community in the 1950s. In the late 1970s we became one of the forerunners in manufacturing block paving – or ‘Pavia’, as it was originally called. Now, more than 75 years later, we are one of the top paving and walling manufacturers in the UK and Ireland, and pride ourselves on our world-class technology and the unrivalled quality of our products.

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Our people To this day, the business remains family-run. We employ 330+ staff throughout the UK and Ireland. We embrace, encourage and engage in continuous improvement and continuous learning for all employees. Our people are the backbone to our company. They understand the importance of customer relationships. People buy from people. Our success is a testament to how customers appreciate our staff that have been trained and developed to deal professionally with all customer requirements. We only recruit people who share our values.

Our benefits

You Grow... We Grow It’s true. Continuous improvement lies at the heart of Tobermore's ethos. We encourage our staff to reach their potential through training in a supportive and fulfilling environment. At Tobermore, we take great pride in providing everyone with the opportunity to learn, develop and progress to do great things. We want to give our employees the opportunity to build on the already great skills and experience that they bring with them. View our employee perks below, dependent on the role.

Vacation/Paid Time Off

Performance Bonuses

Paid Sick Days

Retirement Plan and/or Pension

Office Perks

Employee Development Programs

Employee Discounts

Gym Membership or Wellness Programs

Opportunity to Travel

Remote working

Free Parking

Free Work laptop

Open office

Company retreats

Competitive Salary

Event tickets

Long Service Recognition

Free parking/Discounted parking

We are a proud diversity ambassador

diversity ambassador

Paving & Walling Advisor - Summer Position

Tobermore is a family run organisation, the family ethos of the firm is mirrored in the dedication of our staff. Tobermore is an award winning company and has been recognised both locally and internationally for both business processes and product quality. Our paving and walling products are manufactured from our plant in Northern Ireland and supplied right across the UK and Ireland. Together we will create beautiful spaces by producing world-class products whilst providing an outstanding customer experience.