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Laundry Room Attendant- Europa Hotel

We have an exciting role at The Europa Hotel

To ensure hotel linen is cleaned and maintained to Hastings standards and to process guest laundry and dry cleaning requirements for the greatest enjoyment of the guests and maximum resource efficiency for the hotel.

Important Information
Date Posted: 13th May 2022
Closing Date: 20th May 2022
Industry: Hospitality
Job Type: Full time
Salary: Based on Experience

About the role

  • To receive, sort and process soiled hotel linen in accordance with Hastings standards, ensuring finished items are correctly stored and accurate records maintained.
  • To check items for damage and take appropriate action to ensure they are not returned to stock in a damaged state.
  • To launder and dry clean staff uniforms as required, distributing clean items as required.
  • To process guest laundry and dry cleaning to high standards, ensuring items are accurately labelled and returned to correct bedroom.
  • To ensure all equipment and materials are used in correct manner and any problems are reported immediately.
  • To work effectively with colleagues to a ensure harmonious working environment where all employees are treated with respect and dignity.
  • To maintain the security of stock areas at all times, immediately reporting any breaches.
  • To comply with all health, safety and hygiene policies and procedures.
  • To ensure that guest concerns, complaints and difficulties are dealt with courteously and efficiently, reporting them to the Supervisor/Manager on duty.
  • To ensure all guest enquires are handled efficiently and effectively.
  • Any other duties as required by Management
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What you will need

Required criteria

  • Right to Work in the United Kingdom
  • Good Command of English Language

Desired criteria

    Professional skills you’ll need for this job opportunity

    Hospitality

    Hospitality

    Cleaning Skills

    Cleaning Skills

    Laundry Skills

    Laundry Skills

    Supervisory Skills

    Supervisory Skills

    Hastings Hotels

    Our vision is to be recognised as a prestigious, family company providing the finest in Irish hospitality with style and excellence.

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    Hastings Hotels owns and operates six hotels in Northern Ireland, with over 1,000 bedrooms, two stand-alone grill bar/restaurants and two luxury spas. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. Over 50 years this family owned business has successfully earned its identity and in a crowded market place because we place quality at the heart of what we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests. And quality in our people, people with personality, attention to detail, and a desire to develop their careers with us.

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    Our guests remember small details. The open fires in the front hall. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our staff. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey. As a result, we are proud to have some of the best staff retention levels in the hospitality industry.

    Our benefits

    Vacation/Paid time off

    Retirement plan and/or pension

    Employee development programs

    Employee discounts

    Competitive salary

    Event tickets

    Preferential room rates

    Family and friends rates

    Discount on meals purchased

    Discount on spa treatments/products

    Discount in gift shop

    Long service recognition

    Free meals during shifts

    Free parking/Discounted parking

    Laundry Room Attendant- Europa Hotel

    Our vision is to be recognised as a prestigious, family company providing the finest in Irish hospitality with style and excellence.