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Support Worker

Are you passionate about making a difference in someones life? Join our growing Care company where you can transform someone else’s life while transforming your own too!

As a Support Worker no two days will be the same. The duties and responsibilities of a support worker are unique and varied because the people you support each day have unique needs.

When you’re a Support Worker you change lives every day.

The shift patterns could vary from a mix of: Days / Nights / Evenings / Weekends 

We have positions across Northern Ireland

What do we offer you?

  • £11.05 per hour! We are a Real living wage employer!

  • Full time (40 hours per week) & Part time roles available

  • Full induction training

  • Training opportunities also including MAPA

  • A lucrative refer a friend scheme - £100 per referral*

Important Information
Date Posted: 12th May 2022
Closing Date: 19th May 2022
Industry: Healthcare
Job Type: Full time
Salary: £11.05p/h

About the role


  • To undertake daily living tasks as agreed with the service user, their family and the professionals involved with the individual service plan.

  • To always work within the policies and procedures of Connected Living

  • To always work alongside the care and risk assessments within the service which is specific to each of the service user needs.

  • To complete Health and Safety checks within the service in line with the policy and procedures in place.

  • To be confident to lone work in line with lone worker risk assessment.

  • To ensure safe medication is delivered and ordered to the services users' homes

  • To provide service users with opportunities to express their preference as to the way tasks are carried out.

  • To maintain and promote choice and independence to the service users we work with

  • To manage service users' behaviours in the least restrictive way possible

  • To ensure all daily note, handovers and any relevant documentation is completed y the end of shift, and high-quality efficient handovers are provided to the oncoming to the shift.

  • To work as part of a team and wider MDT to support the clients emotional and physical wellbeing

  • To develop and maintain professional working relationships with service users and the relevant multi-disciplinary team to ensure positive outcomes for the service user.

  • To communicate regularly with the immediate Team Leader/Service Manager, in particular regarding changes in the service user’s condition or circumstances.

  • To use the services on-call system in accordance with the service guidance.

  • To attend training including induction training, team meetings and individual supervision sessions as required.

  • To comply with all Health and Safety Policies and Procedures.

  • To participate in supervision, staff meetings and training activities as required.

  • To be responsible for maintaining and improving own knowledge and skills through experience and training.

  • To undertake additional responsibilities as requested by the Service Manager following the successful completion of specific training and personal skills development, and to attend all refresher training.

  • To have good communication skills both written and verbal.

  • To reflect and learn from all incidents, and be able to identify weaknesses even within oneself which is beneficial for continuously achieving specific outcomes for service users.

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What you will need

Required criteria

  • You must have an empathetic nature
  • You must be flexible & available to work alternate weekends

Desired criteria

  • Previous care experience is desirable but not essential, as full training is provided

Professional skills you’ll need for this job opportunity

Customer Service

Customer Service

Establishing Rapport With Clients

Establishing Rapport With Clients





Connected Health Group

Local people, working locally to enhance people's lives

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In 2012, a team of highly experienced professionals, with a relevant mix of knowledge and expertise, came together to create Connected Health Limited. We provide effective and efficient high quality healthcare services in the home and in the community, thereby promoting prevention and decreasing the demand for costly hospitalisation. Our 3Ts approach of talent, training and technology ensures effective connections between all of those involved so that, together, we deliver better and more responsive support in a way that measurably improves the lives of those in our care.

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Our Care Givers are the backbone of our business The kindness and compassion they deliver to our Clients every day is remarkable. If you want a career that provides a sense of accomplishment, joy and satisfaction; if you are passionate about providing care in a compassionate way; then connect with us. At Connected Health we offer a career not just a job. Our business is transforming the way Homecare is delivered across the UK and Ireland and we understand that the people we employ are central to the transformation of the sector.

Our benefits

We offer monthly and annual staff awards and recognition events. You’ll be working in a family and team-orientated working environment with sector-leading management and support. There’s also free or heavily subsided training including NVQs in Health and Social Care (levels 3-5) to Leadership and Management Training.

Vacation/Paid time off

Retirement plan and/or pension

Flexible schedule

Office perks

Employee development programs

Tuition reimbursement

Employee discounts

Gym membership or wellness programs

Free parking

Cycle to work

Referral bonus

Open office

Competitive salary

Discount on spa treatments/products

Wellbeing Scheme

Blue light card

Support Worker

Local people, working locally to enhance people's lives