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Receptionist

TBC Dungannon are looking for a Receptionist with administrative duties for maternity cover.

Reporting to the Office Supervisor the successful candidate will be a key member of the team and will focus on providing an efficient and effective reception and administrative support for the Sales and Motability division.

The Role:

You will provide a positive first impression of the Company via our phone service, greeting customers and offering advice on the location of appropriate services.  You will deal efficiently and effectively with incoming telephone calls and queries, recording telephone enquiries and distributing to the relevant staff. 

Your role will also include sorting and distributing incoming and outgoing post and any other general administration support to other functions as required. 

Important Information
Date Posted: 10th May 2022
Closing Date: 16th May 2022
Industry: Automotive
Job Type: Fixed Term
Salary: Based on Experience

About the role

The Person:

The successful candidate will be professional and friendly with a good telephone manner.  You will possess a good standard of education and preferably six months to one year experience of operating a busy switchboard.  You will also be a strong administrator and it would be ideal if you had previous customer service experience.  Excellent communication and IT skills are essential.

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What you will need

Required criteria

  • Excellent Communication Skills
  • GCSE Maths and English or equivalent
  • Strong organisational skills
  • Ability to plan and organise workload effectively
  • Excellent IT skills, experience using Microsoft packages

Desired criteria

  • 6months - 1year experience of operating a busy switchboard
  • Previous customer service experience

Professional skills you’ll need for this job opportunity

Reception skills

Reception skills

IT skills

IT skills

Attention to detail

Attention to detail

Planning and Organising

Planning and Organising

Communication

Communication

Donnelly Group

As Northern Ireland’s largest family-owned motor retailer in Northern Ireland, the Donnelly Group offers customers the best deals on a huge selection of new cars, used cars, and commercial vehicles. Built on customer service over 70 years ago, the Donnelly Group prides itself on the quality of service provided to every customer throughout the process of matching them to a vehicle that suits their needs, requirements, and budget. With nine locations across Northern Ireland in Ballymena, Bangor, Belfast, Derry/Londonderry, Dungannon, Dungannon M1, Eglinton, Enniskillen, Mallusk, and Maydown Derry/Londonderry, motorists are never far away from a Donnelly Group showroom.

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The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh. Since then the Donnelly Group has become the largest family-owned automotive company in Northern Ireland. We offer competitive salaries, industry-leading work-life balance, generous holiday allowance, continuous training and development, wide-ranging benefits, and an opportunity to give volunteering time back to the communities within which we serve through the Donnelly Group Foundation.

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Our teams across all our branches get involved with fundraising for our nominated charity partner, through football tournaments, Donnelly Group bake-off events, dragon boat racing, abseiling, cycling events as well as having a ‘Foundation Day’; a paid day off, to get involved with community projects. We like to feel that we work hard and play hard.

Our benefits

Vacation/Paid time off

Performance bonuses

Paid sick days

Retirement plan and/or pension

Office perks

Employee development programs

Employee discounts

Free parking

Cycle to work

Referral bonus

Competitive salary

Life insurance

Family and friends rates

Receptionist

As Northern Ireland’s largest family-owned motor retailer in Northern Ireland, the Donnelly Group offers customers the best deals on a huge selection of new cars, used cars, and commercial vehicles. Built on customer service over 70 years ago, the Donnelly Group prides itself on the quality of service provided to every customer throughout the process of matching them to a vehicle that suits their needs, requirements, and budget. With nine locations across Northern Ireland in Ballymena, Bangor, Belfast, Derry/Londonderry, Dungannon, Dungannon M1, Eglinton, Enniskillen, Mallusk, and Maydown Derry/Londonderry, motorists are never far away from a Donnelly Group showroom.