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Transport Planner

We are looking for a Transport Planner that is energised and passionate about delivering proactive planning to help support the Transport Manager in achieving an efficient and quality delivery service to customers in all regions.

Important Information
Date Posted: Invalid date
Closing Date: Invalid date
Industry: Manufacturing and Engineering
Job Type: Full time
Salary:

About the role

Key Responsibilities: • Ensure the receipt of sales orders. • Plan load activity based on priorities (orders, location, weight). • Schedule deliveries based on sales orders. • Plan each job in in the most efficient and viable way possible, which minimizes empty running and maximizes revenue. • Liaise with and support the Transport Manger and the greater scheduling team in their duties. • Report and deal with issues prior to them impacting on customer service. • Manage the activities of drivers to ensure delivery times are achieved. • Work closely with the Customer Relationship Team and Sales Department to ensure efficient communication of sales orders and customer focused approach. • Work closely with Production and Loading Departments to ensure prompt and efficient delivery of product. • Manage resolution of customer delivery enquiries. • Comply with Driver regulations at all times. • Build long lasting relationships with our regular and repeat purchasing customers. • Communicate with our customers via phone calls, emails, video calls or WhatsApp. • Ensure all communication with customers is professional and of a high standard all of the time. • Have a ‘going the extra mile’ attitude for customers and ensure they can contact you beyond the agreed hours of work if required. • Follow the company’s internal standards as agreed. • Ensure you build great relationships with your team and be an important team player. • Work closely with our scheduling team to meet our ongoing loading and on-time delivery targets. • Maximise vehicle space and weight capacity on every occasion. • Assist team by taking orders and telephone calls. • Any other duties as required within the Transport and head office environment

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What you will need

Professional skills you’ll need for this job opportunity

Answering Customer Questions

Answering Customer Questions

Establishing Rapport With Clients

Establishing Rapport With Clients

Order Fulfillment Management

Order Fulfillment Management

Resource Allocation

Resource Allocation

Task Planning

Task Planning

Ability to Identify and Anticipate needs

Ability to Identify and Anticipate needs

Tobermore

Tobermore is a family run organisation, the family ethos of the firm is mirrored in the dedication of our staff. Tobermore is an award winning company and has been recognised both locally and internationally for both business processes and product quality. Our paving and walling products are manufactured from our plant in Northern Ireland and supplied right across the UK and Ireland. Together we will create beautiful spaces by producing world-class products whilst providing an outstanding customer experience.

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Tobermore began life as a humble sand and gravel business started by the Henderson family in 1942. We then diversified into concrete products, which were sold to the local community in the 1950s. In the late 1970s we became one of the forerunners in manufacturing block paving – or ‘Pavia’, as it was originally called. Now, more than 75 years later, we are one of the top paving and walling manufacturers in the UK and Ireland, and pride ourselves on our world-class technology and the unrivalled quality of our products.

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Our people To this day, the business remains family-run. We employ 330+ staff throughout the UK and Ireland. We embrace, encourage and engage in continuous improvement and continuous learning for all employees. Our people are the backbone to our company. They understand the importance of customer relationships. People buy from people. Our success is a testament to how customers appreciate our staff that have been trained and developed to deal professionally with all customer requirements. We only recruit people who share our values.

Our benefits

You Grow... We Grow It’s true. Continuous improvement lies at the heart of Tobermore's ethos. We encourage our staff to reach their potential through training in a supportive and fulfilling environment. At Tobermore, we take great pride in providing everyone with the opportunity to learn, develop and progress to do great things. We want to give our employees the opportunity to build on the already great skills and experience that they bring with them. View our employee perks below, dependent on the role.

Vacation/Paid Time Off

Performance Bonuses

Paid Sick Days

Retirement Plan and/or Pension

Office Perks

Employee Development Programs

Employee Discounts

Gym Membership or Wellness Programs

Opportunity to Travel

Remote working

Free Parking

Free Work laptop

Open office

Company retreats

Competitive Salary

Event tickets

Long Service Recognition

Free parking/Discounted parking

We are a proud diversity ambassador

diversity ambassador

Transport Planner

Tobermore is a family run organisation, the family ethos of the firm is mirrored in the dedication of our staff. Tobermore is an award winning company and has been recognised both locally and internationally for both business processes and product quality. Our paving and walling products are manufactured from our plant in Northern Ireland and supplied right across the UK and Ireland. Together we will create beautiful spaces by producing world-class products whilst providing an outstanding customer experience.