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Vauxhall Sales Executive

At Donnelly Group, we are dedicated to delivering an exceptional customer experience, putting our customers first every day, everywhere. As Northern Ireland’s largest family owned motor retailer, we pride ourselves on having a highly skilled and motivated team. Join us and be part of a passionate group that supports each other and values continuous learning and growth.

We are looking for an ambitious Sales Executive to join our team at Donnelly Group Vauxhall in Dungannon. In this role, you’ll use your skills and drive to create meaningful connections with our customers, helping them find the best solutions and products to suit their needs.

Important Information
Location: Donnelly Group Dungannon M1 Motorstore, Donnelly M1 Motorstore, 181 Ballygawley Road, Dungannon, Northern Ireland, County Tyrone, BT70 1RX
Date Posted: 20th December 2024
Closing Date: 5th January 2025
Industry: Automotive
Job Type: Full time
Salary: Based on Experience

About the role

Role & Responsibilities

As the primary point of contact for our customers throughout their Vauxhall car-buying journey, you’ll play a pivotal role in delivering outstanding service. Your responsibilities will include:

  • Engaging with customers to understand their needs and offering informed guidance on our products and services.

  • Providing expert product knowledge to help customers make well-informed decisions.

  • Building rapport with both new and returning customers to create a welcoming and positive experience.

  • Collaborating closely with team members to ensure smooth, efficient service delivery.

In this customer-facing role, you’ll have the opportunity to be an integral part of the Donnelly Group Vauxhall experience, enhancing our reputation for excellent service.

We are seeking candidates with:

  • Excellent Communication Skills: Listening is as vital as talking in our industry.

  • Curiosity: A desire to learn about our customers, products, and the latest technologies.

  • Confidence: A friendly, engaging personality that puts customers at ease.

  • Attention to Detail: A meticulous approach to capturing information accurately and following processes.

  • Energy: Motivation to drive your performance to meet targets.

You will receive a competitive salary with uncapped commission opportunities.

A full valid driving licence is an essential requirement for this role.

This is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.

The company reserves the right to expand the short listing criteria to facilitate the short listing process.

Donnelly Group is an equal opportunities employer

What you will need

Required criteria

  • A full UK driving licence
  • Strong organisation skills with an attention to detail
  • Proficient in IT packages, particularly MS Office
  • Driven to meet targets
  • A minimum of 5 GCSEs at Grade C including Maths and English
  • At least 1 years previous experience in a sales environment working towards targets

Desired criteria

  • Experience with Kerridge or another CRM system

Professional skills you’ll need for this job opportunity

Customer Service

Customer Service

Establishing Rapport With Clients

Establishing Rapport With Clients

Exceptional Customer Service Skills

Exceptional Customer Service Skills

Time Management/Organisational skills

Time Management/Organisational skills

Upselling

Upselling

Exceeding Customer Expectations

Exceeding Customer Expectations

Working Under Pressure

Working Under Pressure

Donnelly Group

As Northern Ireland’s largest family-owned motor retailer, the Donnelly Group offers customers the best deals on a huge selection of new cars, used cars, and commercial vehicles. Built on customer service over 70 years ago, the Donnelly Group prides itself on the quality of service provided to every customer throughout the process of matching them to a vehicle that suits their needs, requirements, and budget. With nine locations across Northern Ireland in Ballymena, Bangor, Belfast, Derry/Londonderry, Dungannon, Dungannon M1, Eglinton, Enniskillen, Mallusk, and Maydown Derry/Londonderry, motorists are never far away from a Donnelly Group showroom.

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The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh. Since then the Donnelly Group has become the largest family-owned automotive company in Northern Ireland. We offer competitive salaries, industry-leading work-life balance, generous holiday allowance, continuous training and development, wide-ranging benefits, and an opportunity to give volunteering time back to the communities within which we serve through the Donnelly Group Foundation.

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Our teams across all our branches get involved with fundraising for our nominated charity partner, through football tournaments, Donnelly Group bake-off events, dragon boat racing, abseiling, cycling events as well as having a ‘Foundation Day’; a paid day off, to get involved with community projects. We like to feel that we work hard and play hard.

Our benefits

Vacation, Paid time off

Performance bonuses

Paid sick days

Retirement plan and/or pension

Office perks

Employee development programs

Employee discounts

Free parking

Cycle to work

Referral bonus

Competitive salary

Life insurance

Family and friends rates

Long service recognition

Employee Assistance Scheme

Perks Card

Wellbeing Scheme

Work With Charities

Social Opportunities

On the job learning

Progression opportunities

Access to Health & Wellbeing app

Long service awards

Service recognition increases to annual leave

Company employee App

Vauxhall Sales Executive

As Northern Ireland’s largest family-owned motor retailer, the Donnelly Group offers customers the best deals on a huge selection of new cars, used cars, and commercial vehicles. Built on customer service over 70 years ago, the Donnelly Group prides itself on the quality of service provided to every customer throughout the process of matching them to a vehicle that suits their needs, requirements, and budget. With nine locations across Northern Ireland in Ballymena, Bangor, Belfast, Derry/Londonderry, Dungannon, Dungannon M1, Eglinton, Enniskillen, Mallusk, and Maydown Derry/Londonderry, motorists are never far away from a Donnelly Group showroom.