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Service Technician

Due to exceptional growth of our Motorstore, we require technicians with the ability to work with multi-brand used cars to join our team in Mallusk.

The role includes understanding vehicles re-conditioning, preparing to the highest mechanical standard, servicing, replacing brakes, timing belts etc and accurately completing service records. You will also be involved in all aspects of maintaining and repairing the vehicles during the warranty period which will include fault finding using the very latest diagnostic equipment.You will ensure the effective use of your technical knowledge and skills enabling efficient, economic and safe servicing and repair of customer vehicles with a ‘right first time’ approach.

Important Information
Date Posted: 7th January 2022
Closing Date: 31st January 2022
Industry: Automotive
Job Type: Full time
Salary: Based on Experience

About the role

Who do we need?
• Currently completing level 3 or fully qualified - NVQ Level 3 in relevant course or equivalent (e.g. City and Guilds, BTEC);
• It is essential that the person has at least 2 years’ experience working within a multi-brand or non-franchise environment either as an apprentice or time served technician
• Prior use of diagnostic equipment such as snap on or launch however full training will be provided
• A full driving licence is essential

An industry leading remuneration package includes:

• Contributory Pension/life assurance scheme
• Training available to ensure continued career progression
• Performance related bonus
• Company Health & Well being package which includes membership of Kingsbridge Hospital Diamond Club
• 30 days annual leave
• Cycle to work scheme

Closing date 7 January 2021 at 5pm
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Donnelly Group is an equal opportunities employer

This is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.

The company reserves the right to expand the short listing criteria to facilitate the short listing process.

Donnelly Group is an equal opportunities employer

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What you will need

Required criteria

  • A full UK Driving Licence
  • Great communication skills with the ability to liaise with colleagues
  • Currently completing level 3 or fully qualified - NVQ Level 3 in relevant course or equivalent (e.g. City and Guilds, BTEC)
  • It is essential that the person has at least 2 years’ experience working within a multi-brand or non-franchise environment either as an apprentice or time served technician
  • Prior use of diagnostic equipment such as snap on or launch however full training will be provided

Desired criteria

    Professional skills you’ll need for this job opportunity

    Customer Service

    Customer Service

    Effective Listening

    Effective Listening

    Technical Skills

    Technical Skills

    Exceeding Customer Expectations

    Exceeding Customer Expectations

    Mechanical Vehicular Repairs

    Mechanical Vehicular Repairs

    Donnelly Group

    As Northern Ireland’s largest family-owned motor retailer in Northern Ireland, the Donnelly Group offers customers the best deals on a huge selection of new cars, used cars, and commercial vehicles. Built on customer service over 70 years ago, the Donnelly Group prides itself on the quality of service provided to every customer throughout the process of matching them to a vehicle that suits their needs, requirements, and budget. With nine locations across Northern Ireland in Ballymena, Bangor, Belfast, Derry/Londonderry, Dungannon, Dungannon M1, Eglinton, Enniskillen, Mallusk, and Maydown Derry/Londonderry, motorists are never far away from a Donnelly Group showroom.

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    The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh. Since then the Donnelly Group has become the largest family-owned automotive company in Northern Ireland. We offer competitive salaries, industry-leading work-life balance, generous holiday allowance, continuous training and development, wide-ranging benefits, and an opportunity to give volunteering time back to the communities within which we serve through the Donnelly Group Foundation.

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    Our teams across all our branches get involved with fundraising for our nominated charity partner, through football tournaments, Donnelly Group bake-off events, dragon boat racing, abseiling, cycling events as well as having a ‘Foundation Day’; a paid day off, to get involved with community projects. We like to feel that we work hard and play hard.

    Our benefits

    Vacation/Paid Time Off

    Performance Bonuses

    Paid Sick Days

    Retirement Plan and/or Pension

    Office Perks

    Employee Development Programs

    Employee Discounts

    Gym Membership or Wellness Programs

    Free Parking

    City-Bike

    Referral bonus

    Competitive Salary

    Life Insurance

    Family and Friends Rates

    Free parking/Discounted parking

    Service Technician

    As Northern Ireland’s largest family-owned motor retailer in Northern Ireland, the Donnelly Group offers customers the best deals on a huge selection of new cars, used cars, and commercial vehicles. Built on customer service over 70 years ago, the Donnelly Group prides itself on the quality of service provided to every customer throughout the process of matching them to a vehicle that suits their needs, requirements, and budget. With nine locations across Northern Ireland in Ballymena, Bangor, Belfast, Derry/Londonderry, Dungannon, Dungannon M1, Eglinton, Enniskillen, Mallusk, and Maydown Derry/Londonderry, motorists are never far away from a Donnelly Group showroom.