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Technical Administrator

A demanding position which requires an individual to work flexibly and also be able to use their own initiative in a fast-moving environment.  The successful candidate preferably should have experience in planned and responsive maintenance in mechanical, electrical or compliance background. 

Important Information
Date Posted: 10th January 2022
Closing Date: 9th February 2022
Industry: land / Property and Construction
Job Type: Full time
Salary: Based on Experience

About the role

  • Experience in scoping and managing programming Change of Tenancies Voids
  • Must be able to demonstrate a high level of knowledge and experience in the managing programming of Engineers and sub-contractors.
  • Handling telephone enquiries.
  • Scheduling works on a daily basis via the company software system 
  • A technical knowledge of maintenance in a social housing context
  • Uphold Data Protection Policies
  • General office duties

 

Health & Safety:

  • Adhere to all health & safety regulations and company policy at all times. 
  • Report any accidents or issues regarding health & safety appropriately.
  • Ensure all Risk Assessments & safe systems of work are read, understood, signed and followed. 
  • Observe & follow all manual handling practices.

In addition, the role may require the successful candidate to undertake work specific training on the job or externally.

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What you will need

Required criteria

  • Grade C or above in English and Maths at GCSE Level (Higher and Further education desirable)
  • Computer literate, particularly with knowledge of Word and Excel
  • Administration qualification or demonstrable 5 years’ experience required
  • Excellent demonstrable customer service
  • Experience of dealing with the general public in a professional manner
  • Demonstrable experience of working within a performance driven environment and to tight deadlines ensuring KPI’s are delivered

Desired criteria

  • Higher and Further education qualifications

Professional skills you’ll need for this job opportunity

Answering Customer Questions

Answering Customer Questions

Customer Service Telephony

Customer Service Telephony

Managing a Client Engagement

Managing a Client Engagement

Data Entry and Basic Computer Skills

Data Entry and Basic Computer Skills

Ability to Identify and Anticipate needs

Ability to Identify and Anticipate needs

Connect Transform Sustain (CTS)

We aim to establish lasting relationships with our customers by exceeding their expectations and gaining their trust through exceptional performance by every member of our team.

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Connect - Transform - Sustain CTS is an award-winning, industry leading facilities management company. Originally a building company, CTS has expanded into heating installation and has further diversified into building maintenance and property development. This has extended the company's reach to over 30,000 properties (and rising), across the island of Ireland. CTS prides itself on exceeding client’s expectations and making sure that the client is satisfied with all aspects of work. We offer full service maintenance contracts to a variety of clients ranging from homes through to education, healthcare, blue light services and other public sector clients. Our senior management team have over 150 years experience in maintenance and construction. CTS offers works from Waterford to Derry-Londonderry covering Irelands two largest cities of Dublin and Belfast.

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Energy & Compliance Services From all sources of domestic and commercial heating appliances that we service and maintain, we also offer a full install and commission package. Property Services Our Property Services team delivers building maintenance for small, medium and large-scale developments, delivering all trades response and preventative maintenance packages to clients in a wide range of general and specialised works including plumbing, heating, flooring, fit out, renovation and insulation. Development We provide new build development of residential and commercial property schemes with a portfolio that stretches across the island of Ireland, including land acquisition and the build out of social housing projects right through to commercial premises.

Our benefits

Vacation/Paid Time Off

Retirement Plan and/or Pension

Employee Development Programs

Opportunity to Travel

Free Parking

Open office

Competitive Salary

Technical Administrator

We aim to establish lasting relationships with our customers by exceeding their expectations and gaining their trust through exceptional performance by every member of our team.