E-Commerce / Online Sales Administrator
Role Overview:
Dennison Commercials Ltd is the sole Volvo Truck & Bus dealer for Northern Ireland.
Following the continued growth and success of our Denn-Part business, which provides quality all makes truck and trailer components, we now wish to seek a full time E-Commerce / Online Sales Administrator to join our Denn-Part team.
This is a fantastic opportunity for a new graduate or young professional with a keen interest in e-commerce and business, and someone who wants to be part of the further future success of our business.
Location:
This role will be based at our main Ballyclare Depot headquarters.
Work Pattern:
This is a full-time position working 08:30 – 17:00 from Monday to Friday.
About the role
Key Duties and Responsibilities:
- Management of online sales on various e-commerce platforms (E-Bay, Brand Website etc)
- Creation of product/part listings
- Ensuring all content and imagery is up to date, on brand and SEO optimised
- Liaising with in house departments to create listings, promotions and advertising campaigns for online sales
- Liaising with in house departments regarding stock levels
- Responding to all customer queries promptly and with correct pricing information
- Providing excellent customer service via phone, e-mail and online chat facility
- Processing customer orders and tracking all customer orders and delivery
- Managing and taking payment for goods sold online
- Researching further platforms to maximise our online sales presence
- Analyse and grow traffic across all e-commerce platforms
- Monitor competitor activity online and make recommendations to improve our online offering position
- Generating regular reports on online sales performance
- Ad hoc duties as required by management
What you will need
Required criteria
- Demonstrable experience of online sales, managing seller accounts and understanding of various e-commerce platforms
- Experience in digital marketing areas such as SEO
- Possess strong commercial and business acumen with good analytical skills
- Be an excellent communicator who listens actively and follows up on outstanding matters
- Possess excellent customer service skills with the ability to solve problems keeping customer satisfaction in mind at all times
- Possess a proactive, flexible and methodical approach to work
- Possess the drive to identify or anticipate future opportunities
- Be self-motivated, with the ability to work under pressure using their own initiative
- Be a team player who actively shares information with the team and is committed to achieving success in this area of the business
- Be able to manage their time effectively
- Possess demonstrable knowledge of Microsoft Office packages including Outlook, Word and Excel
- Experience using image software Photoshop
- Possess a full, valid driving license
Desired criteria
- An interest in or previous knowledge and experience of parts related to the automotive / heavy vehicle industry would be advantageous
Professional skills you’ll need for this job opportunity
Market Analysis
Qualifying Leads
Sales Communications
Digital Marketing and Advertising Skills
Digital Marketing forum
Dennison Commercials
Family-run business, Dennison Commercials has been serving the transport industry for over 50 years. As well as being one of the longest established Volvo Truck & Bus dealers in the UK and Ireland, Dennisons is also the appointed JCB dealer in Northern Ireland & Donegal for JCB construction, industrial, and access equipment.
The Dennison Group has depots based in Ballyclare, Newry, Dungannon, and Coleraine. We also have a Commercial Vehicle Bodyshop located in Ballyclare and our JCB dealership is located in Templepatrick.
Join the Dennisons Team: A Legacy of Excellence in Commercial Vehicles Dennisons, a family of businesses united in offering superior services in the commercial vehicle industry, invites you to become part of our story. For over 50 years, we've grown from strength to strength, providing a range of services including Volvo new and used truck sales, vehicle rentals, commercial bodyshop services, and parts supplies. Our recent expansion into Dennison JCB, a JCB dealership, exemplifies our commitment to growth and innovation. Why Choose Dennisons? Diverse Services, One Family: Our operations span various facets of the commercial vehicle sector, ensuring a dynamic and multifaceted work environment. Whether it's sales, rentals, bodyshop services, or part supplies, you'll find an area that suits your skills and interests. Commitment to Customer Satisfaction and Innovation: We are dedicated to ensuring complete customer satisfaction and continuously innovating in a rapidly changing industry. Working with us means being part of a team that values excellence and forward-thinking. A Culture Rooted in Strong Ethics and Family Values: Over the decades, we've maintained a foundation of rock-solid ethics and strong family values, creating a supportive and ethical work environment. A Story of Achievement and Future Innovation: Joining Dennisons means being part of a legacy of great achievements and future innovation. Our incredible staff works together to achieve the highest standards in our industry, supported by our loyal customers
Your Future with Dennisons At Dennisons, we're not just a team; we're a family. As we continue to grow and set new benchmarks in the commercial vehicle industry, we invite you to be part of our journey. If you are passionate about making a difference in a company that values tradition, innovation, and excellence, Dennisons is your destination. We believe our staff are our most valuable asset. We appreciate the input of every member of the team and always strive to reward hard work and good performance. Therefore, if you work at Dennison Commercials you can expect competitive rates of pay combined with an excellent benefits package including: Generous holiday entitlement Cycle to Work Scheme Access to a pension scheme with generous employer contributions Healthcare benefits Retail discount scheme Free on-site parking at all our sites Ongoing training and development opportunities and Volvo manufacturer training A friendly work atmosphere within a real team environment Long term career prospects
Our benefits
At Dennison, you're more than just an employee; you're a vital part of a family that drives innovation in the commercial vehicle industry. Key benefits of joining our team include a dynamic work environment across diverse services, a commitment to continual innovation and customer satisfaction, and being part of a culture rooted in strong ethics and family values. Here, your contributions are recognised and celebrated as part of a legacy of excellence, shaping the future of the commercial vehicle sector. Join us, and become part of a story that values each individual's role in achieving collective success.
Health insurance
Vacation, Paid time off
Performance bonuses
Retirement plan and/or pension
Office perks
Employee development programs
Employee discounts
Gym membership or wellness programs
Free parking
Cycle to work
Free work laptop
Referral bonus
Open office
Competitive salary
Life insurance
Long service recognition
E-Commerce / Online Sales Administrator
Family-run business, Dennison Commercials has been serving the transport industry for over 50 years. As well as being one of the longest established Volvo Truck & Bus dealers in the UK and Ireland, Dennisons is also the appointed JCB dealer in Northern Ireland & Donegal for JCB construction, industrial, and access equipment.
The Dennison Group has depots based in Ballyclare, Newry, Dungannon, and Coleraine. We also have a Commercial Vehicle Bodyshop located in Ballyclare and our JCB dealership is located in Templepatrick.