Bank Apartments – Housekeeping Team Member
About Us
Bank Apartments are beautifully designed serviced apartments in Portrush. Located in the former Northern Bank, oozing with heritage, Bank Apartments is a development of six residences with one or two bedrooms which will be the north coast’s most sought after location. Behind this venture is Andras House ltd, NI’s largest hotel group. We are committed to providing training and development opportunities to all of our team, and we are fully signed up to the Hospitality Charter and Green Tourism
What is the job?
As a Housekeeping Team Member at Bank Apartments, you'll ensure that our apartments are perpetually 'fresh and inviting,' providing our guests with a tranquil escape after their busy day. Your impeccable touch will transform their accommodations into a sanctuary where they can unwind and relax. You and your team will be the architect of unforgettable experiences, leaving a lasting impression on every guest who crosses our threshold.
Hours
24 hours per week
Pay
Up to £11.00 per hour, dependent on age
What we offer
Recruit a Friend scheme
Employee of the Month Award
Health Care Cash Plan
Cycle to work scheme
Increased annual leave with service
Staff meals while on duty
Discounted rate at BodyScape, based at Crowne Plaza
Andras Academy – Training & Development Programmes & progression opportunities within the Andras Hotels Group
About the role
Your day to day
· Embark on a continuous learning journey, attending all relevant training and development opportunities, empowering yourself to flourish in this thrilling adventure.
· Elevate every room to perfection with our high standards, turning each space into a unique and unforgettable oasis for our cherished guests by cleaning, servicing apartments as per established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitising bathrooms, removing rubbish, etc.
· Embrace your role as a helpful and welcoming host, ever ready to assist guests with their needs, whether it's providing assistance or offering directions to local attractions.
· Keep your Manager in the loop about room service progress and alert your Manager to any cleaning equipment and machinery repairs needed, ensuring a seamless and delightful stay for our guests.
· Embrace our health and safety procedures and follow our regulations and guidelines in safe working practices across all areas of the business.
· Showcase your organisational skills by staying on top of supplies and amenities, minimising waste to create an eco-conscious environment and ensure our guests' needs are consistently met.
· Reunite items with their owners, while meticulously logging any lost and found property.
· Embrace the spirit of camaraderie and versality as we come together as to conquer any challenge that arises. Lending a hand with various other duties as assigned, and work in other departments, if required, showcasing your adaptability and commitment to our shared success.
· Dive into exciting deep cleaning projects, leaving no corner unturned in your pursuit of maintaining an immaculate and inviting environment.
· Be yourself and let your personality shine through!
How do I deliver this?
We genuinely care about people, and we show this through living the Andras Hotels behaviours.
Teamwork – work cooperatively and effectively with others
Positive and “Can Do” attitude – positive, friendly manner with customers and colleagues
Commitment – “I do what I say”, commitment to do the best in everything I do
Diversity & Respect – welcome, include and demonstrate respect for all individuals from all groups
Integrity – honest, respectful and accountable.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
What you will need
Required criteria
- Ability to work within a Team and also independently
- High standards of Attention to Detail
- Strong Time Management skills and flexible with regards to working hours
- Ability to communicate and follow instruction
- Must have a clear understanding of speaking and understanding English.
Desired criteria
- Experience within a Housekeeping role or Cleaning role
- Experience within the Hospitality, care provider or retail sectors.
Andras Hotels
Andras House Ltd is a leading property development and hospitality company based in Belfast, Northern Ireland. Established in 1981, the company has grown into a highly successful multi-million pound organisation with an extensive portfolio of office, hotel and leisure developments. We are proud to be at the forefront of hospitality in Northern Ireland. With seven hotels we are Belfast’s largest hotel group with 1000 bedrooms in the City. Andras Hotels is proud to be the leading hotel group in Belfast with current awards of Best Hotel in Belfast for Holiday Inn Belfast City Centre, Best Budget Hotel in Ireland for Ibis Belfast City Centre and Best Serviced Apartments for Cordia Serviced Apartments.
Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to providing training, development, and support to all of our team members. We offer a range of staff benefits and opportunities to grow your career in our fast-growing company Our Andras Academy provides training and development for all team members and we are an equal opportunities employer.
Our benefits
What we offer