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Order Book Manager

Bathshack are a bathroom retailer based in Northern Ireland with 6 retail shops and a successful eCommerce business. 


Due to continued growth and expansion Bathshack are currently recruiting for an Order Book Manager based in our Antrim warehouse offices. The position is full-time 40 hrs per week and commands a competitive salary.


You will be responsible for ensuring the fast and efficient delivery of customer orders. Working closely with Customer Experience Manager and other Key Stakeholders to support delivery of best in class customer service.  The role involves a blend of order book management coupled with efficient transport and route planning.

Important Information
Date Posted: 6th October 2021
Closing Date: 16th November 2021
Industry: Retail
Job Type: Full time
Salary: From £27,000.00 to £30,000.00

About the role

A bit about the role….

  • Accurately assigning a high volume of orders on the system to enable us to work efficiently and economically. 
  • Checking orders addresses and dispatch areas whilst considering optimum delivery times and routes. 
  • Working closely with the Head of Customer Experience to ensure orders are assigned effectively with an awareness of stock levels, capacity and customer delivery requirements. 
  • Planning the daily driver routes with a cost-effective approach, considering capacity, appreciation of product type/size and reasonable timelines.
  • Be able to make decisions and solve problems with orders ‘en route’ as they arise.
  • Able to quickly gain an understanding of our product range to allow for effective and efficient decision making
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A bit about you…..

  • Order Book Management Experience
  • A good level of Excel Experience
  • Previous experience in order book management
  • Previous experience working in routing and planning 
  • Good geographical knowledge of Northern & Southern Ireland. 
  • Able to plan and prioritise your own workload 
  • Work well in a team and independently
  • Thrives in fast paced / busy environment with critical deadlines
  • Excellent communication skills with a flexible attitude
  •  

It would be advantageous for you to have…..

  • Experience of Tiles and Bathroom Equipment
  • Route Planning Experience in Northern and Southern Ireland

 

A bit more about us...

We are Ireland's largest online bathroom supplier, we retail bathrooms through our online webstore and through 6 retail showrooms located in Ballymena, Belfast, Lisburn Dublin & Cork. With extensive ranges of bathroom suites, showers, baths, toilets, basins, taps and more, our customers are sure to find everything they need to create the perfect bathroom environment.
Growing aggressively over the last 10 years, we have become a force to be reckoned with in the bathroom industry, staying ahead of market trends enabling us to offer our customers the latest of cutting-edge bathroom technology.
Our showrooms are fitted with beautiful bathroom displays to allow our customers to envision their dream bathroom and what’s possible for the space they have.
Being a family run business we pride ourselves on supporting local and providing a personal, friendly service to all our customers. We are a tight knit team and our employees regularly comment on the family feel environment.

Why work for us?
We care
We think differently.
We’re family

Benefits
Free Parking
Monthly free lunch Fridays!
An extra day off for your birthday!

We are an equal opportunities employer and we welcome applications from all suitably qualified persons

Click APPLY to fill in your details and upload your CV (PDF or Word Doc)

We may contact you and ask you to apply directly on our recruitment portal

Job Types: Full-time, Permanent

Salary: £27-32k DOE

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What you will need

Required criteria

  • Microsoft Excel
  • Order Book Management Experience

Desired criteria

  • Knowledge of Bathroomware
  • Route Planning Experience in Northern and Southern Ireland

Professional skills you’ll need for this job opportunity

Problem Solving

Problem Solving

Manpower planning

Manpower planning

Exceeding Customer Expectations

Exceeding Customer Expectations

Communication

Communication

Planning and Organising

Planning and Organising

Bathshack

We supply quality bathroom ware to suit every budget, large and small.

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We specialise in supplying high quality designer bathrooms to installers and end users through the UK and Ireland at the most competitive prices. As well as offering Ireland's premier online bathroom store bathshack also have four showrooms located throughout Ireland so customers can see our products first hand. Bathshack is a dynamic, forward thinking and fast growing bathroom supplier. It understands the importance of its people and is committed to investing in talented individuals who share the same ambition and relish the opportunity to be part of its bright future.

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We Care. We know what it’s like – we’ve been where you are, and that’s why we started our business. We pride ourselves on being able to help all of our customers to the best of our ability. We think differently. We strive to make every day better than the one before. Finding unique solutions to everyday problems, we’re not afraid to think big. We’re family. Family is central to our business. We are proud that our team members care for one another, and we consider ourselves one big family.

Our benefits

We place a huge importance on work-life balance – we love what we do, and have fun doing it. We have recently launched Birthday Leave - an extra day off each year for your birthday!

Retirement Plan and/or Pension

Office Perks

Employee Development Programs

Employee Discounts

Casual dress

Free Parking

Referral bonus

Open office

Competitive Salary

Order Book Manager

We supply quality bathroom ware to suit every budget, large and small.