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Accommodation Staff (Part-Time)

Reports to:


Housekeeping Manager


Main function:


The Housekeeping Assistant will be responsible for ensuring exceptional customer service and quality standards in relation to all housekeeping activity in Gallen Hospitality.  The post holder will work with the housekeeping team to provide a safe and hygienic service, with a focus on quality and customer service at all times.  


This role will require close collaboration with the Housekeeping Manager to ensure that the highest standard of cleanliness and customer service is achieved at all times.  

Important Information
Date Posted: 26th October 2021
Closing Date: 31st October 2021
Industry: Hospitality
Job Type: Part time
Salary: Based on Experience

About the role

Main duties and responsibilities 

Responsible for carrying out all housekeeping activities in an effective and efficient manner – these being:

  • clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms
  • organize work schedule from the room status list, arrivals and departures
  • distribute linen, towels and room supplies using wheeled carts or by hand
  • restock room supplies such as drinking glasses, soaps, shampoos, writing supplies, mini bar
  • replace dirty linens with clean items
  • inspect mattresses regularly
  • store all dirty laundry in line with company policy
  • monitor guest laundry bags
  • replace laundry bags and slips
  • check all appliances in rooms are in working order
  • realign furniture and amenities according to prescribed layout
  • respond to guest queries and requests
  • respond to calls for housekeeping problems such as spills, broken glasses
  • deliver any requested housekeeping items to guest rooms
  • remove room service items
  • organize and restock cart at the end of the shift
  • ensure confidentiality and security of guest rooms
  • follow all company safety and security procedures
  • report any maintenance issues or safety hazards
  • observe and report damage of hotel property
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What you will need

Required criteria

  • Right to work in Ireland
  • Good Command of English Language

Desired criteria

  • Proven housekeeping or hospitality experience.
  • Working knowledge of housekeeping.

Professional skills you’ll need for this job opportunity

Hospitality

Hospitality

Exceptional Customer Service Skills

Exceptional Customer Service Skills

Supervisory Skills

Supervisory Skills

Gallen Hotel Group

A family-run hotel group owned and managed by the Gallen Family.

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The Gallen Hospitality group is comprised of three 4-star, family-run hotels located in Ballybofey and Gweedore, Co Donegal. Owned by the Gallen family, the Villa Rose Hotel was established in the year 2000 and is comprised of 57 bedrooms, state of the art spa facility and has been consistently named Ireland’s top hotels in the Tripadvisor Traveller’s choice awards. In 2016, the Gallen family added Jackson’s Hotel to their offering. With 135 bedrooms, a leisure centre and extensive conference & banqueting facilities the hotel is one of the largest in the region. In 2021, the family acquired An Chúirt Hotel in Gweedores 66 bedrooms & a health club. An Chúirt is nestled in the beautiful Donegal countryside with the iconic Errigal Mountain as it's backdrop.

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At Gallen Hospitality our culture centers around our people and we focus on their well-being, safety and equality. With over 300 employees, we are a principal hospitality employer in the County. When we take care of our staff, our staff take care of our guests. WELL-BEING We believe the role we can play in our employees well-being is one of the most important responsibilities we have as employers. EQUALITY We operate an Equal Opportunities Policy. We are proud of how often employees are promoted within the Group. SAFETY We have implemented the Failte Ireland Covid 19 Safety charter, operated at the highest level to ensure the safety of our employees.

Our benefits

We pride ourselves on creating a positive working environment for all our employees, with employee wellbeing, autonomy and supportive management at the core of everything we do.

Vacation/Paid Time Off

Flexible Schedule

Office Perks

Employee Discounts

Gym Membership or Wellness Programs

Free Parking

Open office

Competitive Salary

Family and Friends Rates

Discount on Meals Purchased

Discount on Spa Treatments/Products

Free Meals during shifts

Free parking/Discounted parking

Accommodation Staff (Part-Time)

A family-run hotel group owned and managed by the Gallen Family.