Sales Administrator
Based in Craigavon, Co. Armagh, Wilson’s Country Ltd specialises in pre-packed, peeled and prepared potatoes. We supply food retailers, caterers and food processing companies with a range of products, offering quality, taste, full traceability and value for money.
We have an exciting opportunity for a Sales Administrator to join our team.
Hours of work for this role will be 40 hours per week, based on working Monday to Friday, 7.45am to 4.45 pm approximately.
We are an Equal Opportunities Employer
About the role
Activities will be based around sales administration, order processing and general administration and will include the following:
- Providing effective and professional customer service and customer liaison as the main point of contact for customers in terms of orders, deliveries, returns and queries;
- Accurate and timely processing of customer orders (fax, email, telephone, EDI), ensuring attention to detail (e.g., data input, strong communication with production);
- Effective liaison with hauliers (e.g. pallet counts, organisation of deliveries and collections, ensuring timely deliveries to customers and a positive customer experience);
- Obtaining, monitoring and organisation of proof of delivery dockets;
- Assisting with weekly reporting;
- Assisting with the management of returnable packaging (e.g. managing stock levels, organisation of orders and collections);
- Effective liaison with various departments (e.g. sales, accounts and quality departments);
- General administration;
- Other duties as and when required.
What you will need
Required criteria
- Can demonstrate good literacy and strong numerical skills
- Possesses strong IT skills including Microsoft Excel;
- Has a pro-active approach and the ability to work on own initiative with minimum supervision as well as part of a team;
- Can work accurately and pay strong attention to detail in a fast-paced working environment
- Can demonstrate excellent interpersonal and communication skills
Desired criteria
- GCSE passes in English and Maths or equivalent;
- Relevant experience
Professional skills you’ll need for this job opportunity
Ability to Use Positive Language
Data Entry and Basic Computer Skills
Telephone handling
Wilson's Country
Wilson’s Country is the leading potato brand in Ireland. Our commitment to innovation and marketing has positioned us as one of the leaders in the industry, supplying retailers, foodservice and food manufacturers with own label and branded prepack, peeled and convenience potatoes. New divisions of blanched chips and mash have been added to the company profile of products and there has never been a more exciting time to join the business as we continue to grow and develop in every aspect. Potatoes are our passion… Since Angus Wilson started the business from the family farm in the 1980’s we have grown from strength to strength. We now employ over 135 staff who work from our 10 acre site in County Armagh. We are one of the premier potato packers and processors in Ireland. We hold key accounts with many of the leading food retailers in the country.
Investment in our premises, our staff and our growers ensures that we offer a quality product and excellent service We strive to make people inspired by potatoes…the poor potato can get a bit of a bad press so that is why we are constantly innovating. We challenge ourselves by evolving our variety portfolio, our packaging, our range and our production processes. We want you to realise how exciting potatoes actually are! By their nature, potatoes are seasonal, meaning we can handle up to 30 different varieties of potatoes in one year. This equates to about 3.5 million individual potatoes per week…now that’s a lot of potatoes! Dealing with such a vast number of spuds means we truly are passionate about potatoes.