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Conference & Banqueting Steward

We have an exciting opportunity at The Culloden Estate and Spa.


To be responsible for serving meals and beverages for the greatest enjoyment of the guests and maximum profit contribution to the hotel and assist with the setting up of function/meeting rooms in accordance with guest requirements.

Important Information
Date Posted: 14th September 2021
Closing Date: 28th September 2021
Industry: Hospitality
Job Type: Full time
Salary: Based on Experience

About the role

    • To serve and assist guests within the function/meetings area.
    • To provide the highest standards of service to guests, ensuring all guests needs and expectations are met.
    • To be knowledgeable about the facilities and services within the hotel and to be proactive in the sale of these to guests.
    • To set up function and meeting rooms in accordance with guest requirements.
    • To ensure that function rooms and guest areas are maintained in a clean and tidy manner in accordance with departmental standards.
    • To comply with all health, safety, hygiene and licensing policies and procedures.
    • To work effectively with colleagues to ensure a harmonious working environment where all staff are treated with respect.
    • To ensure that any complaints and difficulties are dealt with courteously and in an efficient manner and reporting them to the Supervisor/ Manager on duty.
    • Any other duties as required by management.
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What you will need

Required criteria

  • Right to Work in the United Kingdom
  • Good Command of English Language
  • Must be educated to GCSE level or the equivalent with Grades A_C in English and Maths.
  • Must have good communication skills.
  • Must have a professional appearance.

Desired criteria

  • Previous experience in a similar position.

Professional skills you’ll need for this job opportunity

Hospitality

Hospitality

Food Service Skills

Food Service Skills

Banqueting Skills

Banqueting Skills

Exceptional Customer Service Skills

Exceptional Customer Service Skills

Hastings Hotels

Our vision is to be recognised as a prestigious, family company providing the finest in Irish hospitality with style and excellence.

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Hastings Hotels owns and operates seven hotels in Northern Ireland, with over 1,000 bedrooms, two stand-alone grill bar/restaurants and two luxury spas. From city centre buzz to seaside resort, each outlet has a distinctive personality and market positioning. Over 50 years this family owned business has successfully earned its identity and in a crowded market place because we place quality at the heart of what we do. Quality in the design of our properties and their upkeep. Quality in the local sourcing of the food and drink we offer our guests. And quality in our people, people with personality, attention to detail, and a desire to develop their careers with us.

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Our guests remember small details. The open fires in the front hall. The supremely comfy beds. The fabulous breakfast... and the interactions they had with our staff. It is more important that you have the correct behaviours and attitude than every last qualification... we can help you attain that. We place great attention on recruitment, induction, and integrating you into your department, your hotel, and the Group. We want you to think about how you want to develop your career with us, and we promise to do what we can to help you on that journey. As a result, we are proud to have some of the best staff retention levels in the hospitality industry.

Our benefits

Vacation/Paid Time Off

Retirement Plan and/or Pension

Employee Development Programs

Employee Discounts

Competitive Salary

Event tickets

Preferential Room Rates

Family and Friends Rates

Discount on Meals Purchased

Discount on Spa Treatments/Products

Discount in Gift Shop

Long Service Recognition

Free Meals during shifts

Free parking/Discounted parking

Conference & Banqueting Steward

Our vision is to be recognised as a prestigious, family company providing the finest in Irish hospitality with style and excellence.