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Planner/Scheduler

Job Title


Scheduler


Reporting To


Regional Team Leader


Job Purpose


The Scheduler will assign jobs to technicians and engineers, making sure they're in the right place at the right time to fulfil our client requirements

Important Information
Date Posted: 17th September 2021
Closing Date: 24th September 2021
Industry: Health and Safety
Job Type: Full time
Salary: Based on Experience

About the role

  • Key Responsibilities

    To accurately schedule all reactive and planned works
    To record day to day information, ensuring that all requests are accurately logged to enable effective scheduling and client reports to be automatically generated from internal systems.
    Through effective planning, ensure that field staff days are optimised to drive maximum productivity from the team.
    Planning and managing all tasks through to completion, liaising with the clients, field staff and account managers as necessary.
    Management of reactive calls ensuring client and governing bodies requirements are met.
    Deal with communications in a professional and prompt manner.
    Escalate issues with specific jobs, clients or engineers promptly.
    Ensure full audit trails are maintained and evidenced where required.
    Respond promptly to customer enquiries
    Allocation of work to sub-contractors ensuring that tasks are completed within the agreed timescales
    Adhoc generation of reports.


    Essential Criteria: -

    At least 3 years’ experience working as part of an administration team
    Good IT skills with the ability to learn and adapt to new systems
    Excellent written and verbal communication skills.
    Strong negotiating skills, ability to multitask, prioritise work and work closely with other departments.
    Be able to take responsibility for resolution of issues.
    You should be self-motivated, and results orientated.
    Be able to work to time constraints & use own initiatives to solve problems


    Desirable Criteria: -

    Previous experience of scheduling works for field staff

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What you will need

Required criteria

  • • At least 3 years’ experience working as part of an administration team
  • • Good IT skills with the ability to learn and adapt to new systems
  • • Excellent written and verbal communication skills.
  • • Strong negotiating skills, ability to multitask, prioritise work and work closely with other departments.
  • • Be able to take responsibility for resolution of issues.
  • • You should be self-motivated, and results orientated.
  • • Be able to work to time constraints & use own initiatives to solve problems

Desired criteria

  • • Previous experience of scheduling works for field staff

Professional skills you’ll need for this job opportunity

Compliance

Compliance

Planning & Scheduling

Planning & Scheduling

Attention to detail

Attention to detail

HBE

HBE has delivered reliable steadfast water hygiene and legionella control services across the UK and Ireland for 20 years. We have built a strong reputation for delivering consistently high quality services through our friendly efficient staff. Our services include: Legionella Risk Assessments Water system monitoring and cleaning services Water Treatment services Copper Silver Ionisation Remote Monitoring Technologies Legionella Consultancy and Training

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At HBE we have a simple, clear philosophy: We deliver a complete range of services on a local basis to assist the building manager in providing a safe and healthy built environment for employees, residents and visitors alike. Our staff hold qualifications in Environmental Sciences, Legionella and Cooling Tower Risk Assessing, Water Treatment Services, Asbestos and Health & Safety amongst others. We pride ourselves not only on the technical abilities and knowledge of our staff, but on their abilities to develop open, honest and long term relationships with our customers. In addition to our core services, as a company, we continually invest in Research and Development to bring our Clients the best tried and tested methods to help them improve and go beyond their compliance needs.

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We’ve been in business since 2001, so we understand the importance of a good team. We’re proud of our services, our reputation, our clients and of course, our employees. Our Company Values are: Professional Respectful Integrity Dedicated Excellence

Our benefits

HBE provide an environment in which our employees can truly reach their potential. We dedicate resources to ensure we can provide our team with ongoing learning and development opportunities, working closely with each individual to recognise their strengths, understand their aspirations and support their goals with tailored progression plans and training. We see the health of our employees, both in and out of work as paramount and provide a number of benefits to help support staff in looking after both their mental & physical well-being. Our employees are at the centre of everything we do and we continually review our benefits package to ensure we are supporting them in every way possible.

Health Insurance

Retirement Plan and/or Pension

Office Perks

Employee Development Programs

Employee Discounts

Gym Membership or Wellness Programs

Opportunity to Travel

Free Work laptop

Referral bonus

Competitive Salary

Long Service Recognition

Planner/Scheduler

HBE has delivered reliable steadfast water hygiene and legionella control services across the UK and Ireland for 20 years. We have built a strong reputation for delivering consistently high quality services through our friendly efficient staff. Our services include: Legionella Risk Assessments Water system monitoring and cleaning services Water Treatment services Copper Silver Ionisation Remote Monitoring Technologies Legionella Consultancy and Training