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Trade Sales & Fulfilment Executive

You will be responsible for helping maximise sales of Bathshack products through trade counter sales and fulfillment from the on-site warehouse.
Taking ownership of our small warehouse in Belfast and creating a suitable environment which is stocked with the top, bestselling items for trade customers, ready to be picked and replenished as you support the sales at the counter.
This is a hybrid role, you will be working both in the warehouse, and trade sales counter. You will be expected to ensure your time is split to meet the needs of the business and customer.


A bit about the role....


• Ensure the warehouse is stocked with suitable bestselling items for trade
• Facilitate/fulfil the customer collections on site, being on hand to support and guide the trade customers where required.
• Monitor levels of stock, understand the stock profile and arrange replenishment where needed.
• Keep a clean, tidy and well organised warehouse.
• Develop a high level of product and stock knowledge
• Accurately pick orders and deliver to packing area for customers to receive.
• Receive goods from our drivers, check off and put away – ensuring all accurately recorded on the system.

Trade Counter

• Spend time on the Trade counter, dealing with customer sales and enquiries and supporting the trade sales manager.
• Confidently able to support customers with a high standard of service, whilst being aware of our product terms and conditions.
• Advising customers on the best product for them and upselling where possible
• General customer service and after sales care where required.
• Resolve customer queries on site where possible.
• Where a customer query cannot be resolved on site build relationships with our customer service team to ensure correct routing of customer queries.


A bit about you

• Good experience of working in a warehouse environment
• Strong sales and customer service skills
• Able to work within a team
• Flexible attitude
• Good attention to detail
• Pride in maintaining a clean organised work environment
• Ability to self-motivate and work independent of direct supervision
• Able to perform physical duties for length of shift
• Strong communication skills

Important Information
Date Posted: 7th September 2021
Closing Date: 31st October 2021
Industry: Retail
Job Type: Full time
Salary: Based on Experience

About the role

  • Why work for us?

    We are Ireland's largest online bathroom supplier, we retail bathrooms through our online webstore and through 4 retail showrooms located in Ballymena, Belfast, Dublin & Cork. With extensive ranges of bathroom suites, showers, baths, toilets, basins, taps and more, our customers are sure to find everything they need to create the perfect bathroom environment.

    Growing aggressively over the last 10 years, we have become a force to be reckoned with in the bathroom industry, staying ahead of market trends enabling us to offer our customers the latest of cutting-edge bathroom technology.

    Being a family run business we pride ourselves on supporting local and providing a personal, friendly service to all our customers!

    We care

    We think differently.

    We’re family

    • Free Parking
    • Free lunch on Friday once a month
    • An extra day off for your birthday!

    Click APPLY to fill in your details and upload your CV (PDF or Word Doc)

    Job Types: Full-time, Permanent

    Salary: £21k-23k Per Year Dependant on experience
    Sales commission bonus opportunity

    Location - Graham Ind Park, Dargan Cres, Belfast

    Monday - Friday 9am-5.30pm

    Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

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What you will need

Required criteria

  • Sales Experience
  • Warehouse Experience

Desired criteria

    Professional skills you’ll need for this job opportunity

    Customer Service

    Customer Service



    Planning and Organising

    Planning and Organising


    We supply quality bathroom ware to suit every budget, large and small.

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    We specialise in supplying high quality designer bathrooms to installers and end users through the UK and Ireland at the most competitive prices. As well as offering Ireland's premier online bathroom store bathshack also have four showrooms located throughout Ireland so customers can see our products first hand. Bathshack is a dynamic, forward thinking and fast growing bathroom supplier. It understands the importance of its people and is committed to investing in talented individuals who share the same ambition and relish the opportunity to be part of its bright future.

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    We Care. We know what it’s like – we’ve been where you are, and that’s why we started our business. We pride ourselves on being able to help all of our customers to the best of our ability. We think differently. We strive to make every day better than the one before. Finding unique solutions to everyday problems, we’re not afraid to think big. We’re family. Family is central to our business. We are proud that our team members care for one another, and we consider ourselves one big family.

    Our benefits

    We place a huge importance on work-life balance – we love what we do, and have fun doing it. We have recently launched Birthday Leave - an extra day off each year for your birthday!

    Retirement Plan and/or Pension

    Office Perks

    Employee Development Programs

    Employee Discounts

    Casual dress

    Free Parking

    Referral bonus

    Open office

    Competitive Salary

    Trade Sales & Fulfilment Executive

    We supply quality bathroom ware to suit every budget, large and small.