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Spa Therapist

Killeavy Castle Estate is seeking Spa Therapist for this award winning 4-star hotel. 


Experienced and motivated Spa Therapist to join our team.  In your role of Spa Therapist, you will be responsible for the day-to-day operation of the Spa reporting directly to the Spa Treatment Manager. Responsible for ensuring the constant delivery of the core mission and values of Killeavy Castle Estate. 


Role Objective;


Working as part of the operational team, the Spa Therapist will provide the highest levels of Therapy Treatment to the Hotel customers.

Important Information
Date Posted: 1st September 2021
Closing Date: 17th September 2021
Industry: Hospitality
Job Type: Full time
Salary: Based on Experience

About the role

  • Key Duties include;

    • To carry out designated treatments thoroughly, professionally and efficiently and in a timely manner according to SOP’s.
    • It is imperative that all candidates have the ability to deliver the highest level of service to each guest and are fully qualified with a recognised award body. 
    • To ensure guests receive a warm welcome to the premises and providing a high level of hospitality, showing guests through to the relaxation areas.
    • Check-in guests and complete consultation forms prior to commencing treatments.
    • Being aware of all sales outlets within the establishment and trying at all times to promote these to guests and promote other treatments available at the Spa.
    • Provide professional advice to guests on the use of products and sales.
    • Maintain a high level of product knowledge, through continuous product training and revision.
    • Assist with reception duties in Spa as and when required.
    • Assist in other departments/ duty manager with any reasonable requests.
    • Ensure the reception area is clean and tidy at all times and well stocked.
    • Ensure relaxation room, pre-treatment room, changing and thermal facilities are kept clean, tidy and fully stocked.
    • Assist in regular stock-takings as required.
    • Use correct dosage of professional product and to keep store cupboards in good order whilst maintaining stock control procedures.
    • Be aware of the company promotions.
    • Maintain the highest standard of hygiene an all treatment rooms and areas.
    • Assist in all Spa duties such as laundry, food replenishment, cleaning.
    • Be conversant in the use of the companies’ telephone system.
    • Report any complaints or faults to the manager on duty.
    • Accept and understand a flexible work schedule is necessary for uninterrupted service to hotel guests.
    • Comply with the company standards and operation procedures manual.
    • Ensure there is an accurate hand-over at the beginning and end of each shift.
    • Report any complaints or faults to the manager and ensure that they are logged.
    • Attend all meetings as and when required.
    • Ensure good communication with treatment staff.
    • Remain constantly aware of security and report or act any suspicious event or person.
    • Ensure treatment area is secure upon completion of treatments with the assistance of appointed personal.
    • Maintain the highest standard of personal hygiene, appearance, and dress at all times.
    • Ensure the correct uniform is worn, having been cleaned and ironed regularly. 
    • Be polite and approachable to all guests and other staff members.
    • To be punctual at all times especially for treatments and arrival to work times. 
    • Maintain good working relationships with all colleagues.
    • Maintain an awareness of all Health and Safety requirements, as outlined in the Staff Handbook and internal policies.
    • Ensure awareness of the Estates fire procedures and the use of firefighting equipment.
    • Understand and follow the Estates emergency evacuation procedures.
    • Remain constantly vigilant and aware of security, reporting any suspicious event or person. 
    • Other duties as required and requested by management.  
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What you will need

Required criteria

  • Beauty qualification.
  • Self-motivated and have the ability to prioritise work.
  • Excellent interpersonal skills.
  • Be fluent in both written and spoken English.
  • Working knowledge of the Internet and Microsoft Office.
  • Ability to work on your own initiative.
  • Have the ability to multi-task in a fast-paced environment.

Desired criteria

    Professional skills you’ll need for this job opportunity

    Establishing Rapport With Clients

    Establishing Rapport With Clients

    Hospitality

    Hospitality

    Exceptional Customer Service Skills

    Exceptional Customer Service Skills

    Killeavy Castle Estate

    Today, the Killeavy Castle Estate comprises our 19th century Castle, a four-star boutique-style Hotel with 45 guestrooms in our restored Mill and Coach House, and a three guestroom luxury self-catering Gatelodge.

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    Our mission was to fully restore Killeavy Castle Estate, so that locals and visitors alike could enjoy it for generations to come. In 2019, we opened the Killeavy Castle to the public as a historic hotel, wedding venue, spa and visitor attraction. Today, the Killeavy Castle Estate comprises our 19th century Castle, a 4* boutique style Hotel with 45 guestrooms in our restored Mill and Coach House, and a three guestroom luxury self catering Gatelodge.  Our guests can also enjoy our fine dining restaurant, casual bar, onsite café and luxury spa facilities. Comfort and class are our guiding principles, bringing the opulence of days gone by to everyone who visits our Estate.

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    Opened in July 2019, Killeavy Castle Estate is one of Irelands newest Hospitality locations. Due to success of our service offering we are rapidly growing our workforce and are always looking for talented individuals who thrive in what they do and share in the ethos of Killeavy Castle Estate. We are an equal opportunities employer and all employees are valued for who they are and what they do. It is with the right dedication and determination to deliver first class service that will lead to our success. We have a continuous improvement policy to increase our guest satisfaction, develop our staff whilst protecting our environment through all our daily practices.

    Our benefits

    We are still a young and developing company. This is a great time to join our team and make your mark in the company as we grow you grow. If you are not quite ready to climb the careers ladder, expand your insight and experience of the industry by working in the various departments of Killeavy Castle Estate. You can challenge yourself in a reception-based role, deliver first-class service with first-class dining in our Restaurant, Kitchen, and Bar, learn the Killeavy standards of perfection in our Accommodation department or get involved in our onsite Working Farm.

    Retirement Plan and/or Pension

    Office Perks

    Employee Development Programs

    Employee Discounts

    Free Parking

    Competitive Salary

    Preferential Room Rates

    Family and Friends Rates

    We are a proud diversity ambassador

    diversity ambassador

    Spa Therapist

    Today, the Killeavy Castle Estate comprises our 19th century Castle, a four-star boutique-style Hotel with 45 guestrooms in our restored Mill and Coach House, and a three guestroom luxury self-catering Gatelodge.