Administrator
We’re looking for highly motivated, detail orientated individuals to join our dynamic and friendly team of care professionals at our beautifully renovated care home. £250 welcome bonus included too!
You can earn up to £11.32 per hour as an Administrator. We’re excited to grow our team of care professionals further and would love to welcome you.
Reports to: Manager and Deputy Manager
Rochcare is a family-run business providing quality residential care homes and support services to older people and those living with dementia.
We believe exceptional care homes don't stay special on their own. Our dedicated teams make sure every one of the people in our care has a great experience, every time. Our success relies on the professionalism, commitment and caring nature of each and every team member and we’re always looking for similar-minded people to join us.
As an Administrator, you should be able to multi task, prioritise workloads and remain calm under pressure. You should be highly organised and be confident using technology to set up systems, plan and prioritise work and communicate effectively.
About the role
Principle Roles and Responsibilities
To keep all information including residents and employee’s files updated on cloud care system and e-learning.
General office management - Inventory control and manage the ordering of care home supplies.
To ensure all checks are carried out for new starter employees e.g. DBS, references and signed contracts.
Monitor and Manage resident’s personal allowance and petty cash for home.
To send occupancy, supplier invoices each week to Head office.
All residents have up-to-date signed contracts, direct debit and consent forms.
Ensure wages are completed each month on a timely manner.
Provide support to Registered/deputy manager in carrying out tasks.
Welcoming the general public, other professionals and contactors, both face to face and telephone.
Booking appointments and diary Management.
Ensure all checks and certificates up to date e.g. Fire risk assessment, Gas safety check, Annual services for equipment, Fire extinguishers and fire alarm services.
Maintaining the company social media accounts.
Skills and Experience
Previous relevant experience or the ability to demonstrate the competence/capacity to carry out the job.
Good knowledge of ICT - Use of Microsoft word, excel and outlook
Excellent communication skills, to respond to queries and resolve where appropriate, telephone, face to face, e-mail and postal enquiries generated by the service
Providing administration support such as for meetings, which could include arranging dates, and preparing agendas, or note taking
Administering financial systems such as journal transfers, processing invoices, issuing receipts, ledger maintenance, reconciliations or similar
A good team player – Approachable, reliable, adaptable and committed.
The ideal candidate should have excellent communication skills, be able to respond to queries via telephone, face to face, e-mail and postal and be able to resolve all queries in a timely manner.
The post holder will need to show respect, understanding the rights for privacy and demonstrate high professional standards of propriety in their day-to-day work. The ideal candidate should also show a keen interest in learning and growing their skills through additional required training, peer mentoring and frequent performance reviews.
Schedule: Full-time, Permanent.
Wage rate: Up to £10.40 per hour.
Benefits: Company pension. Access to Blue Light Card Discount. Company funded further studies and professional development opportunities. £250 welcome bonus. Free onsite parking. Access to free and confidential welfare counselling. Competitive rates of pay and holiday allowance.
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It is an expectation of all staff to have vaccines or other essential health treatments, in line with Public Health guidelines and in relation to health and safety in an effort to protect yourself as well as others.
What you will need
Required criteria
- Right to live and work in the UK
- Good English, numeracy and digital skills
- Good project management and organisational skills
Desired criteria
- Experience working in a social care or health role
- Strong leadership skills and the ability to motivate others
- An understanding of regulatory requirements
Professional skills you’ll need for this job opportunity
Accounts Payable
Bank reconciliation
Data Entry and Basic Computer Skills
Ability to Identify and Anticipate needs
Communication
Teamwork
Organisational skills
Rochcare
We are a family-run business providing quality residential care homes and support services to older people and those living with dementia. We built our first residential care home in the early 1980s when we noticed that many care homes were set up in old converted buildings that didn’t always lend themselves to meeting the wide-ranging needs of those with age-related difficulties or dementia. We built the home brick by brick to create first-rate, safe and homely accommodation in a community setting. Since those early days, we have grown our business in order to meet the need for first-class, quality care and support for our ageing population. We now have four residential care homes for older people, Pendle Brook, Coniston House, Royley House and Bank Hall. We specialise in catering for the needs of those with dementia as well as offering a fantastic daycare service, flexible respite care facilities and a home care service providing support to people living independently in their own homes.
Exceptional care homes don’t stay special on their own. Our dedicated teams make sure every one of the people in our care has a great experience, every time. Our success relies on the professionalism, commitment and caring nature of each and every team member and we’re always looking for similar-minded people to join us. We welcome applications from qualified and experienced professionals, as well as from those who are just starting out. We’re keen to open up new routes into jobs in the care sector, that’s why we’re continually growing the number and range of training opportunities we offer, helping individuals earn while they learn and contribute to the excellent care we provide. Do great things for us and we’ll do great things for you and your career. Rochcare is an encouraging and supportive company, we provide a comprehensive induction and training programme for both those with experience and those who are just starting out.
Our benefits
Rochcare offers a competitive salary and values the continuous hard work of our employees. As a family-owned and managed company, we believe our employees should be generously rewarded for their dedication to providing exceptional care. That is why we offer the following benefits and rewards.